Tag: London

Head of New Business Development – London

Posted on by Katherine Wyles

Our client is a pioneering hospitality brand with a vision to create unique sanctuaries across Europe’s most exciting cities. They don’t just sell rooms — they deliver soulful spaces for the free-thinking urbanite.

They are now on the lookout for a Head of New Business Development to drive their B2B sales growth and lead their dynamic sales team through an exciting phase of expansion across the UK, Ireland, and Europe.

This role is a unique opportunity to combine hands-on business development with leadership. You’ll drive new revenue opportunities across new customers and market segments — with a sharp focus on either the Airline or Managed Leisure sector — and lead a high-performing team of two Business Development Managers.

You’ll own and build your pipeline from the ground up, leveraging tools like LinkedIn, Amadeus, and our client’s B2B data platforms — and you’ll convert leads through calls, visits, and compelling proposals. If you thrive on chasing big wins, love a fresh challenge, and enjoy turning cold leads into lasting partnerships, we want to hear from you.

Position Description

  • Identify, target and convert new B2B opportunities across Europe.
  • Build and manage your own pipeline using a data-driven, research-led approach.
  • Lead, mentor, and develop two Business Development Managers.
  • Drive growth in new verticals — particularly Airline or Leisure — using your deep sector experience and contact base.
  • Collaborate with revenue, sales, and finance teams to deliver tailored proposals and transition accounts seamlessly.
  • Represent the Company at industry events, exhibitions, and client meetings to showcase their portfolio.

Candidate Requirements

  • 5+ years in hotel/accommodation business development, with 2+ years in a senior role.
  • Proven experience in Airline or Leisure sectors — a strong contact book is essential.
  • A skilled hunter with a record of 7-figure account wins and big-ticket growth.
  • Strong B2B sales experience with a results-first mindset.
  • Confident, proactive, and commercially sharp.
  • Experienced in people management and sales coaching.
  • Resilient, organised, and motivated by delivering — and exceeding — targets.

For more information or to apply, please contact Mara at mm@madisonmayfair.com or all on +44 208 600 1169

General Manager, London – Position Filled

Posted on by Katherine Wyles

This job opening has now been filled. Please check our latest job opportunities here

We have a fantastic opportunity for a strong leader to be General Manager of a high performing apart hotel  in the City of London.

We are seeking a well-rounded, entrepreneurial individual to drive the commercial outcomes and strategic agenda of this well-known independently branded, lifestyle property. This is an exciting and challenging opportunity for a passionate General Manager who has the skill set and experience to drive the business forward and effectively lead an energetic and standards-driven team. The successful candidate will have strong business and commercial acumen with a genuine passion for exemplary service and will  thrive working autonomously.

Essential skills and qualifications:

  • An experienced General Manager with lifestyle and on-trend hotels
  • A team-focused business leader who is able to support, guide, lead, coach and develop the team whilst continuously raising-the-bar
  • A GM with both rooms and F&B experience. Ability to drive the Maximum amount of profit out of the available spaces over both a ground floor and Mezzanine floor
  • Proven record of recruiting hiring and retaining talent (to a team of 30-45 employees)
  • P&L responsibility
  • Current or earlier experience working in branded or soft branded properties
  • Fluent in English
  • Proven record setting and reviewing KPI’s, budgets and forecasts and ability to challenge performance
  • Strong leader able to deliver agreed strategy and improvements across the business.
  • Initiative-taker, capable of handling multi-faceted projects whilst working under pressure
  • Experience with Capex projects

 Highly desirable skills and qualifications:

  • Previous career experience working within an aparthotel and a commercial mindset
  • Earlier career experience working in a city-centre location and lifestyle hotels.
  • Knowledge and experience of Mews (PMS), Duetto (RMS) and TravelClick or Synexis  (CMS) would be desirable

Candidates should be eligible to work in the United Kingdom.

For more information or to apply, please contact Guy at mm@madisonmayfair.com or on +44 208 600 1180

 

Hospitality Recruitment Researcher – London

Posted on by Katherine Wyles

Do you have excellent people skills, along with experience working in hotels? Have you considered a career in recruitment?

Madison Mayfair is a boutique hospitality recruitment company, recruiting at senior levels within international hospitality – across operational and commercial disciplines, covering roles throughout EMEA and the UK.

The role of Recruitment Researcher  will be responsible for managing the recruitment process for our key clients – from sourcing candidates, interviewing and managing the process towards each job offer!

We are seeking candidates who are proactive critical thinkers, with the capacity to complete detailed research. Attention to detail is important, as is being able to manage multiple projects.

In return, we offer a strong base salary along with realistic commission and bonus payments – based on both individual and company performance.

Our offices are very close to Victoria station, with on-site cafe, gym and co-working areas .

If you would like to discuss this role, please share your CV with maracattaneo@madisonmayfair.com and we’d be pleased to have an initial conversation.

Candidates should be legally able to work in the UK.

Cluster Revenue Director, London – Position Filled

Posted on by Katherine Wyles

This job opening has now been filled. Please check our latest job opportunities here

We are searching for a dynamic Revenue Director with a track record of developing and implementing pricing and revenue optimization strategies to maximise revenue and profitability of two central london hotels.

The primary purpose of this position is to monitor all business mix thresholds within the forecast to ensure measurable improvements for demand and availability. Supply critical analysis on the effect of short-range decisions effecting occupancy, average rate and rooms profit goals. Analysis of city events and activities and to project the effect of opportunities they create.

This is a challenging position within the commercial team, where the Director of Revenue will be responsible for managing the two hotels directly and overseeing the reservations teams on property.

Candidate Requirements:

  • Extensive knowledge of revenue management
  • Knowledge of hotel and competitive market or similar environment
  • Ability to analyse data
  • Ability to prioritise tasks & to manage workload using own initiative
  • Excellent computer skills
  • Strong communication (both verbal and written), decision making, influencing/consensus building and analytical skills with clear understanding of impact on goals and bottom line
  • Previous experience in hotel, travel & tourism, service sector
  • Bachelors or Masters degree in a relevant field or equivalent combination of education and work- related experience
  • Ideally possess 5+ years progressive work-related experience in financial/strategic planning, revenue management, pricing with proficiencies in multiple disciplines/technologies/processes, preferably in the hotel industry or similar environment
  • Demonstrated knowledge of revenue management principles, effective hotel pricing concepts, yield management optimization and selling strategies

For more information or to apply, please contact Mara at mm@madisonmayfair.com or call on +44 20 8600 1169

Investment Associate, London – Position Filled

Posted on by Katherine Wyles

This job opening has now been filled. Please check our latest job opportunities here

We have an interesting opportunity for an Investment Associate to join our client, who is real estate asset manager with a specialisation in hospitality across Europe, Middle East and Asia

This position will be based within the European team situated at their central London office. The individual we are seeking will report directly to the Director of Investments and will play a key role in the execution of real estate transactions across Europe, primarily but not limited to hospitality.

We are looking for a bright individual who is experienced in financial modeling, coordinating due diligence and who has a deep understanding of valuation concepts and financial structures, but also the ability to identify good deals and be client facing.

They will play a critical role in sourcing and analysing data, and will lead market research and support underwriting of investment opportunities as well as coordinating due diligence processes. This individual will also support monitoring of existing investments to ensure the business plan delivery is on track.

 Required Skills and Qualifcations:

  • 2-3 years working experience in real estate investment, hotel feasibility/valuation and/or investment banking with a real estate focus.
  • Strong academic record with minimum Bachelor’s degree in relevant discipline
  • Ability to build and maintain complex financial valuation models in Excel to understand projected cash flows and returns for single asset and portfolio real estate investment opportunities.
  • Demonstrable knowledge of key valuation concepts such as DCF, NPV, IRR, multiples, etc.
  • Strong written communication skills including the ability to synthesize information into succinct investment memorandums/presentations and strategy presentations.
  • Experience conducting market and economic research and analysis including working with data from sources such as Oxford Economics and CoStar.
  • Understanding of financial structures including senior debt, mezzanine debt, ordinary and preferred equity and joint ventures.
  • Working knowledge of key lodging fundamentals including profit and loss statement drivers, is well received but not essential.
  • Ability to frequently travel within the UK and internationally for meetings, site inspections, conferences, etc.

Candidate Benefits:

  • Private health insurance
  • Pension with competitive contribution match
  • Continued professional growth across global opportunities!

For more information or to apply, please contact Mara at mm@madisonmayfair.com or call on +44 20 8600 1169

General Manager, Luxury Mayfair Hotel, London – Position Filled

Posted on by Katherine Wyles

This job opening has now been filled. Please check our latest job opportunities here

We have a superb opportunity for a General Manager to head up a luxury property situated in St James’s, Mayfair. This hotel is one of the finest luxury hotels in London and is considered to be a real jewel amongst its contemporaries.

We are seeking on behalf of our client a highly polished individual who has either current experience as a Hotel Manager or has recently been a General Manager in a luxury hotel environment within central London. Delivering the ultimate in luxury guest experience, this individual needs to be a true hotelier who will possess exceptional leadership skills with a track record of building and motivating high-performing teams.

With a requirement for strong business acumen and the ability to drive financial success while maintaining uncompromising quality, the successful candidate should have impeccable attention to detail and a commitment to excellence in every aspect of guest service.

Along with excellent communication and interpersonal skills, the ability to cultivate relationships at all levels, the General Manager should have exceptional knowledge of the London market with knowledge of the US market.

For more information or to apply, please contact Mara at mm@madisonmayfair.com or call on +44 208 600 1166

Luxury Global Sales Director, London – Position Filled

Posted on by Katherine Wyles

This job opening has now been filled. Please check our latest job opportunities here

Exciting opportunity for a Global Sales Director to join our client, who is the operator of an international hotel management company.

With a portfolio of properties in Asia Pacific, Africa, Middle East and the Indian Ocean this is a fabulous role for someone who is passionate about hospitality and loves to travel.

Based in London,  they are looking for someone who can:

  • Develop and manage the high-end segment of the company
  • Foster lasting relationships with luxury travel agencies
  • Drive brand awareness in the luxury segment
  • Increase the market share in the luxury world by driving sales
  • Investigate and initiate potential brand partnerships
  • Attend events in the high-end luxury market.
  • Expand the company’s presence in the global Consortia’s
  • Develop closed partnerships with the global luxury networks

Key Skills:

  • Fluent in English (an understanding of French, German, Italian or Russian is a plus)
  • Great communicator in person and on Social Media
  • Excellent writing skills
  • Proven track record in the luxury field
  • A solid network in luxury travel, and hospitality
  • Previously held a position of seniority, able to establish credibility and build department accountability

For more information or to apply, please contact Guy at mm@madisonmayfair.com or call on +44 20 8600 1182

Director of Sales, London West End – Position Filled

Posted on by Katherine Wyles

This job opening has now been filled. Please check our latest job opportunities here

We have an exciting role for a Director of Sales to join our client, who is in the process of rebranding and relaunching one of their high profile properties in central London.

This is a fantastic opportunity to reposition the hotel within the upper/ upscale market and could be a stepping stone to a cluster position within  the group. Although there is an existing client base the hotel is looking for new market streams and the Director of Sales will be instrumental in achieving this.

Candidate Requirements:

  • An experienced DOS, preferably with a lifestyle background
  • Ability to perform critical analysis
  • Extensive knowledge of sales  procedures and negotiating procedures associated with the hotel industry
  • Excellent spoken and presentation skills
  • Ability to work effectively both independently and as a team
  • Ability to manage extensive amounts of information and provide constructive feedback/direction
  • Ability to delegate, manage and organize complex projects and establishes priorities consistent with department/hotel objectives
  • Ability to effectively deal with department heads, customers and team members, some of whom will require high levels of patience, tact and diplomacy
  • Ability to manage multiple projects, meet and work effectively under time and resource constraints

Interested? – if so please contact Mara at mm@madisonmayfair.com or call on +44 20 8600 1169

Hotel Asset Manager, London – Position Filled

Posted on by Katherine Wyles

This job opening has now been filled. Please check our latest job opportunities here

Our client based in London, is seeking to hire an Asset Manager who will become an integral part of their esteemed real estate hospitality investment platform.

Position Overview:

As Asset Manager, you will oversee the financial, operational, and strategic aspects of the company’s hotel portfolio taking full responsibility for driving performance and maximising the financial performance per hotel.  The successful individual will be experienced working in a fast paced and dynamic environment and demonstrate the ability to take ownership for optimising financial performance  ensuring they align with the company’s investment objectives. They will also play a pivotal role in driving revenue growth, optimizing profitability, and enhancing the overall value of the hotel portfolio.

Key Responsibilities:

  • Manage a portfolio of hotels and maximise the value of the assets whiles insuring conformance and established standards and the Company’s investment objectives
  • Proactively identify and communicate value enhancement opportunities within the portfolio investment return of each hotel
  • Conduct regular site visits on an as-need basis to evaluate physical condition of properties, property management, property marketability and management plan
  • Constantly examine and monitor the operating performance of the assets to ensure maximum return on investment in each asset is attained
  • Evaluate annual business plans and capital plans. Oversee execution on plans throughout the year and monitor capital expenditure at each hotel to include routine capital expenditures, major renovations and new development
  • Utilise research, industry analysis/benchmarking, financial analysis and computer modelling fundamentals to analyse operations, financial reports, annual business plans and long terms strategic plans
  • Acquire and maintain strong local market knowledge of hotel location, product positioning, competition, supply and demand
  • Proactively identify and resolve ownership issues to maintain the integrity of the assets
  • Prepare quarterly investment performance reports
  • Ensure compliance with legal, regulatory, and brand standards in all operations.

Candidate Requirements:

  • Comfortable with oversight of hotel operations and be familiar with hotel capital investment challenges
  • Highly developed analytical, financial and communication and coordination skills are critical to the role
  • Experience in finance, revenue maximisation, strategic planning, budgeting, forecasting, administration and operations
  • Combination of entrepreneurial drive, management diligence and investment expertise
  • Excellent language skills in English, both verbal and written
  • Excellent communicator with the ability to present up and down the organisational chart
  • Self-motivated, well-organised, competitive and results driven
  • Mature and driven with a track record of getting things done
  • Previous experience working with international hotel brands

For more information or ro apply, please contact Guy Lean at mm@madisonmayfair.com or call on +44 208 600 1180

 

 

 

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