Area General Manager – Rome & Venice

Situated in the beautiful cities of Rome & Venice, we are seeking an Area General Manager who will be responsible for the overall management and performance of multiple properties in these two key locations. This role requires a dynamic and experienced hospitality professional with a strong business acumen, leadership skills, and a passion for providing exceptional guest experiences.

The Area General Manager will oversee all aspects of operations at each of the properties, day-to-day employee management and guests. They will be an ambassador for the brand and the properties under their leadership and provide leadership and strategic planning to all departments in support of the service culture, maximized operations and guest satisfaction. They will also work very closely with the HQ team and stake holders.

This is a fantastic opportunity to join a company that has recently been voted as one of the top 50 most innovative global companies.

Candidate Requirements:

  • Bachelor Degree in Hospitality Management, or a combination of school and experience
  • Previous experience as General Manager in a similar capacity
  • Excellent leadership and management skills
  • Extensive knowledge of leisure, hotel and service sector
  • Pre-opening experience highly desirable
  • Extensive local market knowledge and experience

If you would like to experience La Dolce Vita then please contact Mara for more information at  mm@madisonmayfair.com or call on +44 20 8600 1169

Hospitality Recruitment Researcher – London

Do you have excellent people skills, along with experience working in hotels? Have you considered a career in recruitment?

Madison Mayfair is a boutique hospitality recruitment company, recruiting at senior levels within international hospitality – across operational and commercial disciplines, covering roles throughout EMEA and the UK.

The role of Recruitment Researcher  will be responsible for managing the recruitment process for our key clients – from sourcing candidates, interviewing and managing the process towards each job offer!

We are seeking candidates who are proactive critical thinkers, with the capacity to complete detailed research. Attention to detail is important, as is being able to manage multiple projects.

In return, we offer a strong base salary along with realistic commission and bonus payments – based on both individual and company performance.

Our offices are very close to Victoria station, with on-site cafe, gym and co-working areas .

If you would like to discuss this role, please share your CV with maracattaneo@madisonmayfair.com and we’d be pleased to have an initial conversation.

Candidates should be legally able to work in the UK.

Director of Operations – Zurich

Working with our Swiss recruitment partner, we are looking for an experienced Director of Operations to be based in our client’s hotel in Zurich.

Reporting to the General Manager, the successful candidate will be responsible for the planning, organization and management of the operational departments of Front Office, F&B Service, Kitchen and HSK (Outsourced Partner) through communication, coordination and cooperation between the departments.

Main responsibilities will include:

  • Operational Leadership
  • Strategic Management
  • Budgeting and Financial Management
  • Team Development and Leadership
  • Guest Experience
  • Quality Assurance
  • Communication and Coordination

Candidate Requirements:

  • A degree or diploma in Hotel Management or a related field
  • Experience in international Hotel chain hotels
  • Strong commercial acumen, preferably with experience as Food and Beverage Manager and/or Rooms Management
  • Passion for interacting with guests
  • Familiarity with 4 or 5-star standards
  • Experience in managing budgets, revenue proposals, and forecasting results
  • Strong leadership skills to effectively manage and motivate the team to achieve high performance and exceed targets
  • Exceptional communication and interpersonal skills
  • Fluent German and English. Proficiency in multiple languages is considered a plus

For more information or to apply, please contact Mara at mm@madisonmayfair.com or call on +44 20 8600 1169

 

 

 

 

 

Senior Revenue Director – London

We are looking for a Senior Director of Revenue to join our client, who is one of the UK’s leading hotel investors and developers.

Based in London the position of Senior Revenue Director will be responsible for the overall direction of total revenue management within the organisation’s properties. This individual will lead the corporate and unit level revenue teams to increase occupancy and sales volumes for the entire group and build a consistent pipeline of revenue.

The successful candidate will bring with them experience of the revenue function in the hotel or hospitality sector. They will have led, hired, and developed high performing teams and have a proven history in generating revenue, distribution channels, building a robust pipeline and taking a creative approach to identifying alternative revenue streams. They will also have a prominent level of brand awareness, specifically in the UK and be able to be the guardian of the company brands.

Key requirements:

  • 5-7 years of prior lifestyle/4 * hotel management experience in a revenue
    leadership role for a similar hotel setting
  • Computer literacy and financial management required
  • History of excellent performance with quantifiable, measured results
  • Proven team leader with a high level of energy and motivation with a proven track
    record of living the company’s core values
  • Progressive experience in hospitality that includes sales and revenue
  • Results oriented with an emphasis on both individual and team accountability
  • Proven ability to resolve guest, supervisor, and associate conflicts with ease and
    efficiency
  • Read, write, and speak English fluently
  • Willing to travel extensively and embed in properties to analyse performance
  • Multi property oversight preferred

 Essential skills and qualifications:

  • History of building high performance teams
  • Strong Revenue background
  • Seasoned leadership professional from the hotel market
  • Enthusiasm and self-drive

For more information or to apply, please contact Guy at mm@madisonmayfair.com or call on +44 20 8600 1182

Director of Sales & Marketing, Zurich

Working with our Swiss recruitment partner, we are looking for an experienced Director of Sales & Marketing to be based in our client’s hotel in Zurich.

The DoSM will be responsible for leading and directing the development and implementation of strategic sales & marketing plans and initiatives in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

The purpose of the role is to proactively position and market the property; manage the marketing budget to enable development of hotel specific campaigns, promotions, collateral, etc. to drive revenue and meet business objectives.

Candidate Requirements:

  • Proficient in writing, speaking and negotiating in English and German
  • Requires good communication skills, both verbal and written
  • Extensive knowledge of revenue management
  • Knowledge of hotel and competitive market
  • Ability to analyse data
  • Ability to priorities tasks & to manage workload using own initiative
  • Foreign language skills preferred
  • Previous experience in hotel, travel & tourism, service sector
  • Previous experience in leading a team
  • Preferably a DoSM today or if not the title has strong experience
  • Team player – with a sense of humour even in the face of adversity!

For more information or to apply, please contact Mara at mm@madisonmayfair.com or call on +44 20 8600 1169

Director of Revenue – Luxembourg

Our hotel client in Luxembourg is in search of a dynamic and seasoned Director of Revenue. The ideal candidate will be a strategic thinker with a commercial drive and an analytical approach to management, dedicated to maximizing revenue through effective pricing strategies, inventory control, and forecasting to surpass market performance.

The hotel, an upscale branded property with 300+ rooms, was renovated just before covid, boasts a fantastic conference centre and is located only a few kilometres from the city centre.

Candidates should have a proven track record in revenue management within the hospitality industry. Reporting  to the General Manager, the successful candidate will be part of the hotel’s Executive Team and fully involved in leading the hotel’s strategy and performance.

This is a hybrid position that offers the flexibility of working outside of Luxembourg.

Essential skills and qualifications 

  • Experience in revenue function with an international branded hotel group, in a city centre location with multiple competitors at the similar size property
  • A French speaker would be highly desirable
  • Strong analytical skills to understand key business indicators and competitive trends
  • Experience of setting strategies
  • Proven leadership skills involving to manage, develop, and motivate the team to achieve their objectives
  • A positive, motivated and hands-on approach
  • Comprehensive understanding of RGI reports and mechanics
  • Detailed understanding of booking channels and experience of managing channel mix.
  • Excellent communication skills

Employee benefits

  • Competitive salary and benefits package.
  • Opportunity to work with a leading  hotel brand
  • Supportive and inclusive work environment
  • Professional development and career growth opportunities
  • Chance to make a significant impact on the hotel’s financial success

For more information or to apply, please contact Mara at mm@madisonmayfair.com or call +44 208 600 1169

Opening General Manager – Dublin

We have a fantastic opportunity for a strong leader to be General Manager of a newly constructed hotel in a prominent location within walking distance of Dublin City Centre, North Docklands and East Point Business Park. The hotel once completed will form part of mixed-use development scheme which will also include office space and a café.

We are seeking a well-rounded, entrepreneurial individual to drive the commercial and strategic agenda of this highly anticipated hotel opening. This is an exciting and challenging opportunity for a passionate General Manager who has the skill set and experience to focus on establishing the property within the marketplace. The successful candidate will have strong business and commercial acumen with a genuine passion for exemplary and outstanding service and in turn drive the business forward and effectively lead an energetic and standards-driven team.

Key Skills and Qualifications:

  • An experienced General Manager with lifestyle and on-trend hotels.
  • A team-focused business leader who is able to support, guide, lead, coach and develop the team whilst continuously raising-the-bar.
  • A GM with both rooms and F&B experience. Ability to drive the restaurant revenue, benefitting from the high-street footfall in a busy city-centre location and captive in-house guests.
  • Proven record of recruiting hiring and retaining talent (to a team of 30-45 employees)
  • P&L responsibility
  • Current or earlier experience working in branded or soft branded properties
  • Fluent in English
  • Proven record setting and reviewing KPI’s, budgets and forecasts and ability to challenge performance
  • Strong leader able to deliver agreed strategy and improvements across the business
  • Initiative-taker, capable of handling multi-faceted projects whilst working under pressure
  • Experience with Capex projects
  • Pre -opening experience either as a GM or Head of department will be an added advantage.
  • Earlier career experience working in a city-centre location
  • Previous experience working with international hotel brands

For more information or to apply, please contact Mara at mm@madisonmayfair.com or call on +44 20 8600 1169

General Manager – Paris

We have an opportunity for an experienced  General Manager to be based at a hotel in the beautiful city of Paris. Situated in the heart of Paris on a very lively square near typical Parisian brasseries and the Canal Saint-Martin, the hotel is close to various cultural attractions and offers easy access to 5 metro lines.

The position of General Manager is a senior leadership role, and this individual will be directly responsible for the operations and departmental profitability of one of the largest hotels in the Paris portfolio.

The successful candidate will need to be a strong leader who will direct the team from the front and drive the same engagement from the entire hotel team. With a passion for attention to detail they will deliver the hotel at its very best, day in, day out, without exception.

Position overview:

  • To be responsible for the dynamic operation of all the hotel operational departments, ensuring facilities are kept to exceptional standards required
  • To ensure the hotel team are fully trained to the expected high level and all direct reports are fully in line with the same goal.
  • To drive profitability in the hotel through ensuring premium rota efficiency and thorough control of all operational cost areas
  • To drive the hotel revenue by leading the Managers and team members with the goal of safeguarding all upsell potentials and revenue streams are captured

Candidate Requirements:

  • Previous experience as a General Manager of a large internationally branded hotel
  • Proven leadership skills involving the ability to manage, develop and motivate a head of department team to achieve their objectives
  • Fluent in French and English
  • A positive and motivated hands-on approach
  • Strong financial awareness
  • Experience of the French / Parisian hotel market
  • Extensive conference facilities experience
  • Degree / Diploma qualification
  • Union management experience

For more information or to apply, please contact Guy at mm@madisonmayfair.com or call on +44 20 8600 1180

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