Deputy GM – London West End

Our client is one of the largest privately held hospitality organisations in the world, with almost 500 hotels across three continents (US/Canada, Europe & Asia) and have formed strategic alliances with many of the world’s largest hotel brands.

They now have an opportunity at one of their hotels based in the West End of London for a Deputy General Manager to join the team. This position of Deputy GM is a potential gateway to more senior leadership roles and if the candidate demonstrates that they have high potential will receive targeted mentorship and coaching. This is viewed as a senior leadership role, and this individual will be directly responsible for the operations and departmental profitability, with regards to all operational departments and then supporting the General Manager with Sales, Revenue and HR.

This is an opportunity to join an entrepreneurial company that is known for its successes throughout Europe and to be part of driving the continued strive for exceptional service and increasing profitability.

Candidate requirements

  • Experienced HOD, who also has experience working for branded hotels
  • Experience leading a department (preferably Rooms Division)
  • Good knowledge of Health & Safety is essential
  • Strong leader who will direct the team from the front and drive the same engagement from the entire hotel team
  • Passion and attention to detail
  • Target driven
  • Pre-opening/reopening experience would be preferred by not essential
  • Excellent interpersonal skills, capable of maintaining presence and communicating effectively at all levels within the hotel and upwards to other key stakeholders
  • Strong analytical skills and the ability to communicate the results clearly, either through monthly performance reports or any other ad hoc financial analysis requested by the stakeholders

To apply, please contact Mara at mm@madisonmayfair.com

Please note that due to the expected level of response, it will only be possible to contact candidates who have the relevant and required level of experience.

 

 

 

Hotel Manager, London

A fantastic opportunity exists for a Hotel Manager to join the team at a luxurious lifestyle hotel situated in the West End of London.

The primary function of the role will be to support the General Manager in providing leadership across all areas of the hotel. The ideal candidate should be able to demonstrate an entrepreneurial spirit and solution focused approach to managing the business and showcasing our client’s values by leading by example.

Candidate requirements

  • Minimum 3 years’ experience as a member of the Executive Team within the luxury market of the hotel industry
  • Strong understanding of forecasting, budgeting, scheduling, productivity, inventory controls, P&L analysis
  • Excellent knowledge of Opera, Fourth Hospitality and Microsoft Office
  • Possess exceptional understanding of hotel operations
  • Ability to communicate clearly, prompt, and accurately. With strong written, oral, and interpersonal communication skills in English and able to interact effectively with people at all levels of the organisation
  • Excellent organizational skills able to multi-task
  • Able to work on one’s own initiative, whether independently and as part of a team. A good collaborator

A full position description will be shared during the application process.

To apply, please contact Guy Lean at mm@madisonmayfair.com or call on +44 208 600 1180

Please note that due to the expected level of response, it will only be possible to contact candidates who have the relevant and required level of experience.

 

 

 

 

 

VP Sales, Revenue & Marketing – UK

Based in the United States, our client is a Hospitality Management firm for a select profile of the most trusted, bold, and innovative hotels, resorts, restaurants, and hospitality brands.

Their success is built on a unique style of entrepreneurial management and ownership mentality that enables them to provide each of their properties with the individualized personal service of a small company, enhanced by the breadth and depth of the skill and experience at a larger company. They continue to invest heavily in their people, services, and infrastructure, to create value and optimize financial performance throughout their portfolio.

They now wish to hire a Vice President of Sales, Revenue & Marketing. This role will have total oversight of these separate functions within the portfolio and curate all business development initiatives ranging from product concept to revenue and customer conversion to ensure proactive strategies are in place for continuous revenue improvement and market share gain.  The role takes a hands-on approach with the hotel teams to ensure leadership aligns for success, including recruiting, mentoring, and training. This position acts as an active participant on many brand advisory groups and consistently continues to strengthen relationships with brand executives.  Will also have total oversight of marketing functions within the portfolio working in conjunction with the marketing team and the discipline leader. Additional responsibilities include all brand campaigns, digital marketing execution, brand experience partnerships and field marketing deployment working in conjunction with the specific discipline leaders. This position has led responsibility to implement paid media and content strategy across the portfolio.

Key skills and qualifications

  • Bachelor’s degree, preferably in business or hotel management, from 4-year college or equivalent knowledge and experience.
  • 10+ years of prior professional experience in the hotel sales & marketing industry
  • Able to execute a Marketing Plan to enhance revenue
  • Strong business writing ability, attention to detail, organizational and analytical skills
  • Ability to communicate both verbally and in writing across all levels of the organization in a clear and concise manner
  • Self-motivated and task oriented with the ability to work independently and also collaborate well with others
  • Proficient skills in Microsoft Word, Excel, PowerPoint and Outlook are required for this position
  • Present confidence and a professional appearance
  • Travel required

To apply, please contact Guy Lean at mm@madisonmayfair.com or call on +44 208 600 1180

Please note that due to the expected level of response, it will only be possible to contact candidates who have the relevant and required level of experience.

Head of F & B, London

Our client is a specialist European hotel investment vehicle and owns one of the best quality hotel portfolios in Europe. They now have a fantastic opportunity for a Head of F & B to join their team based in London.

This is a newly created position, focusing specifically on the restaurants and bars within its pan-European hotel portfolio. Our client is aiming to identify a creative, entrepreneurial and experienced restaurant and bar management and service specialist to lead and drive the success of the company’s restaurant and bar offering across all of its portfolio assets, comprising a mix of managed and franchised properties

The ideal candidate will have significant depth of knowledge in operations and new openings as well as driving quality, service and commerciality in high-end, respected dining operations. The role will work closely with the hotel leadership teams and will be responsible for launching new concepts, repositioning outlets, and maximising revenues as well as the quality and efficiency of operations and their profitability.

Candidate Requirements:

  • A hospitality professional that is able to deliver memorable dining experiences that makes guests and team members alike feel special
  • Possession of well-honed commercial instincts and financial management skills
  • Well developed people skills
  • Experience in a corporate role involving the management of multiple successful and diverse restaurants and bars

To apply, please contact Tairona at fm@fmrecruitment.co.uk or call on +44 20 8600 1164

Please note that due to the expected level of response, it will only be possible to contact candidates who have the relevant and required level of experience.

VP Asset Management, London

Our client is an owner, manager and asset manager of an extensive portfolio of hotels based in the UK and Europe. They are now seeking an experienced professional (with a strong exposure to hotels) to join the Company as Vice President, Asset Management.

The position will be based in UK and the successful candidate will be responsible for managing important asset management elements of company’s portfolio. They will collaborate closely with operating partners to oversee investment performance and proactively ensure that investments reach their maximum potential. The individual must communicate frequently with other members of the Asset Management team and hotel teams to capitalise on group synergies.

Candidate requirements:

  • The candidate will possess a minimum of 5 years’ experience in the hospitality industry, ideally with a hotel chain, owning company or consultancy in an asset management or operational role. The candidate will be comfortable with oversight of hotel operations and be familiar with hotel capital investment challenges.
  • The candidate will have a bachelor’s degree in hotel administration or related field. Advanced analytical, financial and communication, and coordination skills are critical to the role.
  • The individual should be fluent in both written and spoken English language with an additional European language with a strong preference for French.

Fore more information or to apply, please contact Guy at mm@madisonmayfair.com or call on +44 20 8600 1180

 

General Manager, Oxford

This is a fantastic opportunity for a strong leader to be General Manager of a new unique lifestyle property that has recently been converted from a Department store.  The property situated in Oxford has been converted into a boutique hotel offering 101 rooms, spa, bar and destination restaurant.

One of the most exciting projects for the new General Manager will be to focus on establishing and repositioning the property within the market.

The hotel will offer 7 different room types with iconic views across the Oxford skyline. The hotel is scheduled to open in summer 2023 with a restaurant on the ground floor with an entrance facing the high-street, a roof top with 55 seats and the best views of the city.

We are seeking a well-rounded, entrepreneurial individual to drive the commercial outcomes and strategic agenda of this highly anticipated hotel rebranding. This is an exciting and challenging opportunity for a passionate General Manager who has the skill set and experience to drive the business forward and effectively lead an energetic and standards-driven team, with the objective to create a lifestyle hotel recognised in the city as the ‘place to be seen’. The successful candidate will have strong business and commercial acumen with a genuine passion for exemplary and outstanding service.

Essential skills and qualifications for the role

  • An experienced General Manager with lifestyle and on-trend hotels.
  • A team-focused business leader who is able to support, guide, lead, coach and develop the team whilst continuously raising-the-bar.
  • A GM with both rooms and F&B experience. Ability to drive the restaurant revenue, benefitting from the high-street footfall in a busy city-centre location and captive in-house guests.
  • Proven record of recruiting hiring and retaining talent (to a team of 30-45 employees)
  • P&L responsibility
  • Oversee the Spa operations, maximizing profitability.
  • Current or earlier experience working in branded or soft branded properties
  • Fluent in English
  • Proven record setting and reviewing KPI’s, budgets and forecasts and ability to challenge performance
  • Strong leader able to deliver agreed strategy and improvements across the business
  • Initiative-taker, capable of handling multi-faceted projects whilst working under pressure
  • Experience with Capex projects

Highly desirable skills and qualifications

  • Pre -opening experience either as a GM or Head of Department will be an added advantage.
  • Earlier career experience working in a Cathedral city or a city-centre location in the UK
  • Earlier experience working with international hotel brands
  • Experience managing the complexity of HR situations in the UK market

To apply, please contact Mara at mm@madisonmayfair.com or call on +44 20 8600 1166

Please note that due to the expected level of response, it will only be possible to contact candidates who have the relevant and required level of experience.

 

Project Associate – Madison Mayfair, London

Do you have excellent people skills, along with experience working in hotels? Have you considered a career in recruitment?

Madison Mayfair is a boutique hospitality recruitment company, recruiting at senior levels within international hospitality – across operational and commercial disciplines, covering roles throughout EMEA and the UK.

As the market opens up, we are seeking to recruit a new member to our specialist team.

The Project Associate role will be responsible for managing the recruitment process for our key clients – from sourcing candidates, interviewing and managing the process towards each job offer!

We are seeking candidates who are proactive critical thinkers, with the capacity to complete detailed research. Attention to detail is important, as is being able to manage multiple projects.

In return, we offer a strong base salary along with realistic commission and bonus payments – based on both individual and company performance.

Our offices are very close to Victoria station, with on-site cafe, gym and co-working areas.

If you would like to discuss this role, please share your CV with chris@fmrecruitment.co.uk and we’d be pleased to have an initial conversation.

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