Category: Vacancies

Head of New Business Development – London

Posted on by Katherine Wyles

Our client is a pioneering hospitality brand with a vision to create unique sanctuaries across Europe’s most exciting cities. They don’t just sell rooms — they deliver soulful spaces for the free-thinking urbanite.

They are now on the lookout for a Head of New Business Development to drive their B2B sales growth and lead their dynamic sales team through an exciting phase of expansion across the UK, Ireland, and Europe.

This role is a unique opportunity to combine hands-on business development with leadership. You’ll drive new revenue opportunities across new customers and market segments — with a sharp focus on either the Airline or Managed Leisure sector — and lead a high-performing team of two Business Development Managers.

You’ll own and build your pipeline from the ground up, leveraging tools like LinkedIn, Amadeus, and our client’s B2B data platforms — and you’ll convert leads through calls, visits, and compelling proposals. If you thrive on chasing big wins, love a fresh challenge, and enjoy turning cold leads into lasting partnerships, we want to hear from you.

Position Description

  • Identify, target and convert new B2B opportunities across Europe.
  • Build and manage your own pipeline using a data-driven, research-led approach.
  • Lead, mentor, and develop two Business Development Managers.
  • Drive growth in new verticals — particularly Airline or Leisure — using your deep sector experience and contact base.
  • Collaborate with revenue, sales, and finance teams to deliver tailored proposals and transition accounts seamlessly.
  • Represent the Company at industry events, exhibitions, and client meetings to showcase their portfolio.

Candidate Requirements

  • 5+ years in hotel/accommodation business development, with 2+ years in a senior role.
  • Proven experience in Airline or Leisure sectors — a strong contact book is essential.
  • A skilled hunter with a record of 7-figure account wins and big-ticket growth.
  • Strong B2B sales experience with a results-first mindset.
  • Confident, proactive, and commercially sharp.
  • Experienced in people management and sales coaching.
  • Resilient, organised, and motivated by delivering — and exceeding — targets.

For more information or to apply, please contact Mara at mm@madisonmayfair.com or all on +44 208 600 1169

General Manager – Dual Property – Amsterdam

Posted on by Katherine Wyles

Are you ready to take the lead in one of Europe’s most iconic cities? We’re on the lookout for a dynamic General Manager to oversee the operations of two branded hotel properties in the heart of vibrant, picturesque Amsterdam. This is a rare opportunity to shape the future of two high-performing hotels while working with one of Europe’s most respected hospitality groups.

The Role

As General Manager, you will be at the helm, steering both properties to even greater success. This high-impact role is perfect for a hands-on leader with a passion for excellence, a flair for strategy, and a deep commitment to guest satisfaction and team development.

Key Responsibilities

  • Lead and inspire hotel teams to deliver outstanding guest service and exceptional operational standards
  • Drive profitability through efficient staffing, cost control, and strategic upselling initiatives
  • Champion employee engagement through effective leadership, training, and team development
  • Collaborate with the operating company to deliver the annual budget and strategic commercial goals

Key Objectives

  • Elevate the guest experience and brand reputation across both properties
  • Maximise all revenue opportunities and ensure upsell potential is captured at every touchpoint
  • Ensure seamless hotel operations through strong, visible leadership and clear communication
  • Create a culture of excellence where people thrive and service shine

What We’re Looking For

Essential:

  • Diploma in Hotel or Business Administration (recognized Hotel School)
  • Proven General Management experience in an internationally branded hotel
  • Fluent spoken and written English

Preferred:

  • Bachelor’s degree in Hotel Administration or related field
  • Experience managing a branded property
  • Conversational Dutch
  • Experience working both in the Netherlands and abroad
  • Familiarity with MICE (Meetings, Incentives, Conferences, Exhibitions) business

Why Join?

This is your chance to join a globally renowned company that is redefining hospitality across Europe. You’ll work in one of the world’s most exciting travel destinations, with the support of a leading hotel group and the autonomy to make a real impact. If you’re a visionary leader with a passion for performance and people, we want to hear from you.

For more information or to apply, please contact Mara at mm@madisonmayfair.com or call on +44 208 600 1169

Director of Marketing, Malta

Posted on by Katherine Wyles

Our client is seeking a visionary Director of Marketing to lead the strategic marketing, communications, and brand direction across their prestigious portfolio of current and future luxury properties.

This is a rare opportunity to shape and elevate a high-end hospitality brand with global ambitions. In this dynamic executive leadership role, you will define and execute the overarching marketing strategy — from digital campaigns and PR to guest engagement and brand storytelling — ensuring strong brand visibility, deeper guest loyalty, increased direct bookings, and measurable business growth.

You’ll oversee a global marketing team based in Malta and Thailand, while collaborating closely with internal stakeholders and external agencies. As a key member of the executive team, your creative vision, data-driven mindset, and luxury-sector insight will drive brand growth in a competitive market.

The ideal candidate should be strategic, creative and analytical with a proven track record in the luxury hospitality, lifestyle, or related sectors. They will thrive in fast-paced environments, balancing big-picture vision with hands-on execution.

Candidate requirements:

  • Minimum of 7-10 years’ experience in a marketing leadership role, ideally within hospitality, luxury, FMCG, or lifestyle sectors
  • Proven experience leading go-to-market strategies and delivering measurable commercial
  • Strong business acumen with analytical skills and a data-driven approach to marketing decision- making
  • Expertise in CRM tools, SEO/SEM, (social media) marketing, and digital analytics
  • Excellent knowledge of digital analytics with the ability to read, report and flag performance issues against KPIs
  • Creative mindset with an eye for aesthetics, branding, and content quality
  • Excellent organisational and project management skills with the ability to manage multiple priorities across cross-functional teams.
  • Exceptional written and verbal communication skills, with the ability to present strategies and concepts to senior leadership and stakeholders.
  • Entrepreneurial spirit, innovative thinking, and proactive problem-solving approach
  • Some travel may be required to support projects across properties and
  • Fluency in English

For more information or to apply, please contact Guy Lean at mm@madisonmayfair.com or call on +44 20 8600 1180

General Manager – 5 star resort – Sardinia

Posted on by Katherine Wyles

A rare opportunity to lead a world-class resort in one of Italy’s most breathtaking coastal destinations.

We are seeking a highly experienced General Manager with a background in international hotel brands to oversee the operations of a prestigious resort based in Southern Sardinia. This is a hands-on leadership role suited to a commercially astute hospitality professional who balances financial discipline with a deep commitment to service excellence.

You will be entrusted with full operational responsibility, working closely with ownership and stakeholders to deliver an exceptional guest experience while achieving commercial targets.

What you’ll bring: 

  • Proven General Manager experience within a high-end resort or hotel, ideally with both franchise and independent brand exposure
  • Exceptional financial acumen with a strong grasp of P&L, budgeting, forecasting and performance metrics
  • A deep understanding of commercial functions including revenue management, sales & marketing strategy
  • Inspirational team leadership — capable of engaging, motivating and developing high-performing teams
  • Native or fluent Italian and English (spoken and written)
  • In-depth knowledge of multiple geographic hotel markets and seasonal dynamics
  • A natural communicator with strong presentation skills and a collaborative mindset

  • EU citizenship or a valid Italian work visa is essential

Candidate Requirements:

  • Background with a recognised international hotel brand
  • Prior working experience in Sardinia or similar Mediterranean resort markets
  • Hospitality or business degree qualification
  • An entrepreneurial, proactive and decisive management style

 Why This Role?

This is more than a job — it’s a career-defining opportunity to lead one of Sardinia’s most iconic properties, surrounded by natural beauty and supported by a team committed to excellence. You’ll work within a dynamic and strategic environment where your voice matters and your expertise shapes the guest journey.

For more information or to apply, please contact Guy at mm@madisonmayfair.com or all on +44 208 600 1180

 

Group Director of Sales – Dusseldorf

Posted on by Katherine Wyles

We are seeking a dynamic sales leader with a passion for results and a drive to build something extraordinary from the ground up. The Group Director of Sales will take full ownership of our client’s commercial strategy across a growing portfolio of hotels. This is a rare opportunity to shape and lead the sales vision of a multi-property, internationally-branded hospitality group.

About the Role

Based within one of client’s flagship hotels in Düsseldorf, this role will focus on driving and overseeing all sales activities across the portfolio. Your mission: to develop and execute a results-driven commercial strategy that not only meets but exceeds revenue targets, while optimising every commercial touchpoint along the way.

The successful  candidate will work in close collaboration with the Director of Operations, the hotel GMs, Property Sales Teams and the corporate Head Office team in London, to ensure local, area, and corporate strategies are fully synchronized and aligned.

This role is ideal for a self-starter who thrives in a fast-paced environment, embraces autonomy, and brings an entrepreneurial approach to leadership and sales strategy.

Key Responsibilities

  • Build, lead, and inspire a high-performing sales team across multiple locatations
  • Develop and implement a comprehensive commercial strategy for all properties
  • Drive revenue growth across MICE, Transient, and Corporate segments
  • Establish sales standards and streamline commercial processes across the portfolio
  • Collaborate with hotel and corporate stakeholders to ensure seamless alignment of local and global sales efforts
  • Analyse key business indicators, market trends, and competitive performance to inform strategic decisions
  • Represent the sales function to internal and external stakeholders with clarity and confidence

Candidate Requirements

  • Proven success as a senior commercial leader within a multi-property, international hotel group
  • Fluent in English and German
  • Deep understanding of local and international hospitality markets
  • Strong client relationship management and account development skills
  • Demonstrated ability to lead, motivate, and develop high-performing sales teams
  • Expertise in MICE, Transient, and Corporate market segments
  • Excellent strategic thinking, communication, and reporting skills
  • Hands-on, proactive, and decisive with a positive, can-do attitude
  • Comfortable operating in a fast-moving, competitive market
  • Degree-level qualification in a hospitality-related discipline is preferred

Candidates must be eligible to work within the EU.

For more information or to apply, please contact Mara at mm@madisonmayfair.com or call on +44 20 8600 1169

Director of Operations – Barcelona

Posted on by Katherine Wyles

We are seeking an experienced Director of Operations to join the team at an internationally branded hotel in the vibrant city of Barcelona.

The main purpose of the role will be to assist the hotel General Manager in the administration of the hotel by directing staff efforts toward customer satisfaction, team member productivity and hotel profitability.

Primary focuses are service quality, operational efficiency, brand standards and guest satisfaction. This is an opportunity to join an entrepreneurial company that is known for its successes throughout Europe and to be part of driving the continued strive for exceptional service and increasing profitability.

Key Skills:

  • High School graduate or equivalent required. Four-year college degree preferred
  • Minimum ten years hotel experience required including seven years of supervisory experience
  • Must have previously held an Executive Committee position
  • Considerable knowledge in all areas of hotel management
  • Significant experience and knowledge of Food and Beverage
  • Managerial skills and decision making
  • Ability to meet deadlines, negotiate contracts of vendors, initiate, complete and finish tasks and projects
  • Good analytical, numerical and planning skills
  • Fluent Spanish and English, both written and spoken

For more information or to apply, please contact Mara at mm@madisonmayfair.com or call on +44 208 600 1169

Hospitality Recruitment Researcher – London

Posted on by Katherine Wyles

Do you have excellent people skills, along with experience working in hotels? Have you considered a career in recruitment?

Madison Mayfair is a boutique hospitality recruitment company, recruiting at senior levels within international hospitality – across operational and commercial disciplines, covering roles throughout EMEA and the UK.

The role of Recruitment Researcher  will be responsible for managing the recruitment process for our key clients – from sourcing candidates, interviewing and managing the process towards each job offer!

We are seeking candidates who are proactive critical thinkers, with the capacity to complete detailed research. Attention to detail is important, as is being able to manage multiple projects.

In return, we offer a strong base salary along with realistic commission and bonus payments – based on both individual and company performance.

Our offices are very close to Victoria station, with on-site cafe, gym and co-working areas .

If you would like to discuss this role, please share your CV with maracattaneo@madisonmayfair.com and we’d be pleased to have an initial conversation.

Candidates should be legally able to work in the UK.

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