Category: Vacancies

Senior Cluster Revenue Manager – Amsterdam

Posted on by Katherine Wyles

Are you a strategic thinker with a passion for data, pricing, and market trends? Do you thrive in a fast-paced environment where your insights directly impact success? Then this might be your perfect next step!

We are seeking a Senior Cluster Revenue Manager who will play a pivotal role in driving revenue performance across three of our client’s flagship hotels in Amsterdam. You’ll monitor business thresholds, analyze trends and events in the city, and provide strategic input to optimize occupancy, rate, and profitability. It’s a challenging, high-impact position that comes with a lot of fun and collaboration in our energetic commercial team! You’ll also take the lead in coaching and mentoring junior revenue managers, helping shape the next generation of revenue leaders.

Candidate Requirements

  • Hotel Management school or additional education in revenue fields is a prerequisite
  • 3+ years’ experience in Hotel Revenue Management
  • Proficient in writing, speaking and negotiating in English/ Dutch
  • Good communications skills in both verbal and written
  • You have a natural drive and energy and show initiative by working independently
  • Knowledge of the hotel industry and the competitive market
  • Strong ability to analyse data, prioritize and tasks
  • Strong affinity with Meetings and Events
  • You have an affinity and are preferably familiar with the various commercial systems (PMS, RMS, Channel manager & Data tools)
  • Excellent computer skills
  • A big team player, motivator and driver
  • Dutch language and branded experience are highly desirable, not essential
  • Experience within the Dutch market is a big plus

For more information or to apply, plesae contact Mara at mm@madisonmayfair.com or call on +44 20 8600 1169

General Manager – Dual Property – Amsterdam

Posted on by Katherine Wyles

Are you ready to take the lead in one of Europe’s most iconic cities? We’re on the lookout for a dynamic General Manager to oversee the operations of two branded hotel properties in the heart of vibrant, picturesque Amsterdam. This is a rare opportunity to shape the future of two high-performing hotels while working with one of Europe’s most respected hospitality groups.

The Role

As General Manager, you will be at the helm, steering both properties to even greater success. This high-impact role is perfect for a hands-on leader with a passion for excellence, a flair for strategy, and a deep commitment to guest satisfaction and team development.

Key Responsibilities

  • Lead and inspire hotel teams to deliver outstanding guest service and exceptional operational standards
  • Drive profitability through efficient staffing, cost control, and strategic upselling initiatives
  • Champion employee engagement through effective leadership, training, and team development
  • Collaborate with the operating company to deliver the annual budget and strategic commercial goals

Key Objectives

  • Elevate the guest experience and brand reputation across both properties
  • Maximise all revenue opportunities and ensure upsell potential is captured at every touchpoint
  • Ensure seamless hotel operations through strong, visible leadership and clear communication
  • Create a culture of excellence where people thrive and service shine

What We’re Looking For

Essential:

  • Diploma in Hotel or Business Administration (recognized Hotel School)
  • Proven General Management experience in an internationally branded hotel
  • Fluent spoken and written English

Preferred:

  • Bachelor’s degree in Hotel Administration or related field
  • Experience managing a branded property
  • Conversational Dutch
  • Experience working both in the Netherlands and abroad
  • Familiarity with MICE (Meetings, Incentives, Conferences, Exhibitions) business

Why Join?

This is your chance to join a globally renowned company that is redefining hospitality across Europe. You’ll work in one of the world’s most exciting travel destinations, with the support of a leading hotel group and the autonomy to make a real impact. If you’re a visionary leader with a passion for performance and people, we want to hear from you.

For more information or to apply, please contact Mara at mm@madisonmayfair.com or call on +44 208 600 1169

Director of Marketing, Malta

Posted on by Katherine Wyles

Our client is seeking a visionary Director of Marketing to lead the strategic marketing, communications, and brand direction across their prestigious portfolio of current and future luxury properties.

This is a rare opportunity to shape and elevate a high-end hospitality brand with global ambitions. In this dynamic executive leadership role, you will define and execute the overarching marketing strategy — from digital campaigns and PR to guest engagement and brand storytelling — ensuring strong brand visibility, deeper guest loyalty, increased direct bookings, and measurable business growth.

You’ll oversee a global marketing team based in Malta and Thailand, while collaborating closely with internal stakeholders and external agencies. As a key member of the executive team, your creative vision, data-driven mindset, and luxury-sector insight will drive brand growth in a competitive market.

The ideal candidate should be strategic, creative and analytical with a proven track record in the luxury hospitality, lifestyle, or related sectors. They will thrive in fast-paced environments, balancing big-picture vision with hands-on execution.

Candidate requirements:

  • Minimum of 7-10 years’ experience in a marketing leadership role, ideally within hospitality, luxury, FMCG, or lifestyle sectors
  • Proven experience leading go-to-market strategies and delivering measurable commercial
  • Strong business acumen with analytical skills and a data-driven approach to marketing decision- making
  • Expertise in CRM tools, SEO/SEM, (social media) marketing, and digital analytics
  • Excellent knowledge of digital analytics with the ability to read, report and flag performance issues against KPIs
  • Creative mindset with an eye for aesthetics, branding, and content quality
  • Excellent organisational and project management skills with the ability to manage multiple priorities across cross-functional teams.
  • Exceptional written and verbal communication skills, with the ability to present strategies and concepts to senior leadership and stakeholders.
  • Entrepreneurial spirit, innovative thinking, and proactive problem-solving approach
  • Some travel may be required to support projects across properties and
  • Fluency in English

For more information or to apply, please contact Guy Lean at mm@madisonmayfair.com or call on +44 20 8600 1180

Director of Revenue – South of France

Posted on by Katherine Wyles

Situated in the beautiful resort of Nice, our client has a vacancy for a Director of Revenue to join their commercial leadership team to drive the hotel revenue to the next level.

As Director of Revenue, you’ll be at the heart of our client’s business strategy—analysing market trends, city-wide events, and business forecasts to optimize both group and transient demand. You’ll supply critical insights that influence key decisions on pricing, availability, and profitability.

This is a challenging and rewarding role that requires both strategic oversight and hands-on leadership, including direct management of the on-property reservations team.

Key Responsibilities

  • Monitor and manage group and transient business thresholds to improve demand and availability forecasting
  • Provide real-time analysis of short-term decisions and their impact on occupancy, ADR, and room profitability
  • Conduct thorough market and competitive analysis to inform pricing and distribution strategies
  • Evaluate local events and market conditions to capitalize on revenue opportunities
  • Lead and inspire the reservations team, ensuring smooth operations and service excellence.

Candidate Requirements

  • Bachelors or Masters degree in a relevant field or equivalent combination of education and work-related experience
  • Ideally you will have 5+ years progressive work-related experience in financial/strategic planning, revenue management, pricing with proficiencies in multiple disciplines/technologies/processes, preferably in the hotel industry or similar environment
  • Demonstrated knowledge of revenue management principles, effective hotel pricing concepts, yield management optimisation and selling strategies
  • Structured, accurate, analytic and professional in your work
  • Thrive on a dynamic, high-paced environment and can keep your head up even during busy periods
  • Takes responsibility for own tasks
  • Have a proactive, can-do attitude and get work done, also outside office hours
  • Resilient and motivated – Self organised, working well under time constraints while balancing concurrent tasks and priorities
  • Excellent analytical and numeric skills for fast data crunching
  • Highly goal-oriented
  • Excellent team-working skills
  • Ability to work in a high-pressure environment
  • Good listening skills and the ability to anticipate business needs
  • Able to develop relationships with 3rd parties and the hotel teams
  • Capacity to read situations, understand environments and respond accordingly

For more information or to apply, please contact Mara at mm@madisonmayfair.com or call on +44 208 600 1180

Group Director of Sales – Dusseldorf

Posted on by Katherine Wyles

We are seeking a dynamic sales leader with a passion for results and a drive to build something extraordinary from the ground up. The Group Director of Sales will take full ownership of our client’s commercial strategy across a growing portfolio of hotels. This is a rare opportunity to shape and lead the sales vision of a multi-property, internationally-branded hospitality group.

About the Role

Based within one of client’s flagship hotels in Düsseldorf, this role will focus on driving and overseeing all sales activities across the portfolio. Your mission: to develop and execute a results-driven commercial strategy that not only meets but exceeds revenue targets, while optimising every commercial touchpoint along the way.

The successful  candidate will work in close collaboration with the Director of Operations, the hotel GMs, Property Sales Teams and the corporate Head Office team in London, to ensure local, area, and corporate strategies are fully synchronized and aligned.

This role is ideal for a self-starter who thrives in a fast-paced environment, embraces autonomy, and brings an entrepreneurial approach to leadership and sales strategy.

Key Responsibilities

  • Build, lead, and inspire a high-performing sales team across multiple locatations
  • Develop and implement a comprehensive commercial strategy for all properties
  • Drive revenue growth across MICE, Transient, and Corporate segments
  • Establish sales standards and streamline commercial processes across the portfolio
  • Collaborate with hotel and corporate stakeholders to ensure seamless alignment of local and global sales efforts
  • Analyse key business indicators, market trends, and competitive performance to inform strategic decisions
  • Represent the sales function to internal and external stakeholders with clarity and confidence

Candidate Requirements

  • Proven success as a senior commercial leader within a multi-property, international hotel group
  • Fluent in English and German
  • Deep understanding of local and international hospitality markets
  • Strong client relationship management and account development skills
  • Demonstrated ability to lead, motivate, and develop high-performing sales teams
  • Expertise in MICE, Transient, and Corporate market segments
  • Excellent strategic thinking, communication, and reporting skills
  • Hands-on, proactive, and decisive with a positive, can-do attitude
  • Comfortable operating in a fast-moving, competitive market
  • Degree-level qualification in a hospitality-related discipline is preferred

Candidates must be eligible to work within the EU.

For more information or to apply, please contact Mara at mm@madisonmayfair.com or call on +44 20 8600 1169

General Manager – Dusseldorf

Posted on by Katherine Wyles

We are seeking an experienced, highly commercial General Manager to lead the continued success of the hotel, following a large investment refurbishing the property.

Based in Dusseldorf, this is a senior leadership role and offers a fantastic opportunity to be responsible for the dynamic operations of the hotel by ensuring the hotel team is fully trained to the expected elevated level in order to drive the hotel revenue and in turn increase profitability.

Candidate Requirements

  • A highly commercially driven General Manager who is experienced in building relationships with key corporate Clients
  • Degree or equivalent qualification, ideally in a hospitality discipline
  • Seasoned and experienced GM with the maturity to manage the complexity of the dynamic product offering
  • Exceptional networking skills to be seen as a true leader in the city and build genuine relationships on a regular basis
  • Fluent in German and English

Highly desired

  • Experience of a major hotel brand
  • Direct “in the thick of it” operation management style
  • A strong mature leadership profile with the human touch.
  • A balanced, experienced GM with internationally branded hotels who has knowledge of both rooms and food & beverage

For more information or to apply, please contact Guy at mm@madisonmayfair.com or call on +44 20 8600 1180

Director of Operations – Barcelona

Posted on by Katherine Wyles

We are seeking an experienced Director of Operations to join the team at an internationally branded hotel in the vibrant city of Barcelona.

The main purpose of the role will be to assist the hotel General Manager in the administration of the hotel by directing staff efforts toward customer satisfaction, team member productivity and hotel profitability.

Primary focuses are service quality, operational efficiency, brand standards and guest satisfaction. This is an opportunity to join an entrepreneurial company that is known for its successes throughout Europe and to be part of driving the continued strive for exceptional service and increasing profitability.

Key Skills:

  • High School graduate or equivalent required. Four-year college degree preferred
  • Minimum ten years hotel experience required including seven years of supervisory experience
  • Must have previously held an Executive Committee position
  • Considerable knowledge in all areas of hotel management
  • Significant experience and knowledge of Food and Beverage
  • Managerial skills and decision making
  • Ability to meet deadlines, negotiate contracts of vendors, initiate, complete and finish tasks and projects
  • Good analytical, numerical and planning skills
  • Fluent Spanish and English, both written and spoken

For more information or to apply, please contact Mara at mm@madisonmayfair.com or call on +44 208 600 1169

Commercial Director – The Netherlands

Posted on by Katherine Wyles

We are seeking a Commercial Director who is a strategic thinker with a passion for driving revenue growth and maximizing profitability.

Reporting directly to the Operations Director, this role will be primarily be focused on providing Commercial Strategic direction, oversight and leadership for the development, implementation and review of revenue strategies for a portfolio of hotels based in The Netherlands.

Candidate Requirements

  • Must be proficient in writing, speaking and negotiating in English and local language
  • Requires good communication skills, both verbal and written
  • Extensive knowledge of revenue management
  • Foreign language skills – Dutch is preferred
  • Knowledge of hotel and competitive market
  • Ability to analyse data
  • Ability to priorities tasks & to manage workload using own initiative
  • Previous experience in hotel, travel & tourism, service sector preferred
  • Previous experience within Franchise environment is considered an advantage
  • Significant experience with all aspects of pricing, demand analysis, yield management, business mix optimization, selling strategies, distribution and intermediary strategy and tactics to maximize total revenue
  • A Bachelor’s degree /equivalent in Hotel Management, Business Administration
  • Good executive presence and personal presentation Financial/analytical skills
  • Strong communication and consultation skills
  • A structured and methodological approach to problem solving

For more information or to apply, please contact Mara at mm@madisonmayfair.com or call on +44 20 8600 1169

General Manager – Sardinia

Posted on by Katherine Wyles

We are seeking a highly experienced hotel resort General Manager with international hotel brand experience, to manage a world-class resort based in Southern Sardinia.

The successful individual should be a hands on financial leader who understands the balance of guest service and satisfaction coming from a franchise or independent resort.

Candidate Requirements

  • A strong understanding of commercial functions, sales & marketing and revenue
  • Native or fluent in Italian and English (written and spoken)
  • Proven leadership skills including the ability to manage, develop and motivate a team to achieve their objectives
  • Knowledge of multiple geographic hotel markets
  • Strong facilitator and driver of engagement within the hotel teams
  • A positive and motivated hands-on approach to communication within the business
  • Strong business administration experience
  • Entrepreneurial, proactive, independent and decisive
  • Must be EU Citizen or in possession of Italian work visa.

Highly desirable skills and qualification

  • Knowledge of international brands
  • Degree qualification
  • Previous experience working in Sardinia
  • Excellent presentation skills

For more information or to apply, please contact Mara at mm@madisonmayfair.com or call on +44 20 8600 1169

 

Hospitality Recruitment Researcher – London

Posted on by Katherine Wyles

Do you have excellent people skills, along with experience working in hotels? Have you considered a career in recruitment?

Madison Mayfair is a boutique hospitality recruitment company, recruiting at senior levels within international hospitality – across operational and commercial disciplines, covering roles throughout EMEA and the UK.

The role of Recruitment Researcher  will be responsible for managing the recruitment process for our key clients – from sourcing candidates, interviewing and managing the process towards each job offer!

We are seeking candidates who are proactive critical thinkers, with the capacity to complete detailed research. Attention to detail is important, as is being able to manage multiple projects.

In return, we offer a strong base salary along with realistic commission and bonus payments – based on both individual and company performance.

Our offices are very close to Victoria station, with on-site cafe, gym and co-working areas .

If you would like to discuss this role, please share your CV with maracattaneo@madisonmayfair.com and we’d be pleased to have an initial conversation.

Candidates should be legally able to work in the UK.

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