General Manager, 5 star hotel – Italy

We have been mandated to find a General Manager to manage the re-branding of a luxury resort in central Italy.

The property is re-branding from an independent hotel to a branded property with an exciting goal to create one of the top spa destinations not only in Italy but also in Europe. We are therefore looking for someone who has experience of managing properties with large spa facilities who can oversee this very special project.

Key Requirements:

  • Experience as a General Manager or Hotel Manager in luxury 5 star spa hotels & resorts
  • International brand experience
  • Fluent English and Italian speaker
  • Re-branding / re-positioning experience

For more information or to apply please contact Ewa at mm@madisonmayfair.com or call on +44 20 8600 1167

Head of Web Content & Merchandising – Position Filled

This job opening has now been filled. Please check our latest job opportunities here

Our UK client is looking for a commercially minded and analytical marketer with a solid understanding of web content strategy and excellent copywriting skills to lead the web content team.

You will be responsible for:

  • Planning, leading and executing the content strategy of the websites
  • Delivering website optimisations that increase conversion from both consumer and trade audiences and driving web personalisation strategy
  • Manage the team to deliver all website content including sales, marketing, product and legal content.

Please get in touch if you have:

  • MINIMUM of 10 years’ ecommerce experience.
  • Leadership experience
  • Experience managing the online merchandising of an ecommerce website and a proven track record of delivering an increase in sales.
  • Experience of implementing website personalization
  • Good understanding of UX and UI, A/B testing techniques, SEO
  • Experience with current CMS platforms
  • Working knowledge of HTML, CSS and JavaScript

 

General Manager – Africa

Working for one of our UK based clients, we are seeking a fluent Portuguese hotel operator to take responsibility for one of their hotels in a Southern African country.

You will be a fluent English and Portuguese speaker with experience operating in a credible city centre hotel with more than 100 rooms.

  • Fluency in Portuguese / English
  • Operating as a General Manager today – or an ambitious Deputy General Manager will be considered
  • Strong commercial skills
  • Capable of taking full ownership for this position
  • Taking P&L responsibility
  • Ideally international branded experience

Previous experience in Africa is not required, but success operating in a quality city centre hotel is mandatory.

For more information or to apply, please contact Helene at mm@madisonmayfair.com

General Manager – Italian Resort – Position Filled

This job opening has now been filled. Please check our latest job opportunities here

This is a fantastic opportunity for a strong leader to become General Manager of a well-known resort in Italy.

The ideal candidate should have experience leading a team and managing the daily operation of a large resort. It is a truly unique opportunity to be part of a very exciting project and joining a company which is renowned for its successes worldwide.  Candidates should be fluent in both English and Italian.

Experience 

  • A highly experienced General Manager with minimum 5 years’ experience as General Manager
  • Resort operations experience
  • International brand experience
  • Experience working in properties with large F&B and MICE facilities
  • Fluent English and Italian speaker
  • Strong knowledge of the Italian market
  • A strong understanding of commercial functions, sales and marketing, revenue

 

Regional General Manager, Paris – Position Filled

This job opening has now been filled. Please check our latest job opportunities here

This role will take full responsibility for driving performance and ensuring the operating potential of hotel assets is maximised.  The successful candidate will possess hands-on and successful experience in managing all the key business functions required of a GM, including operations, finance, sales, revenue and e-commerce. Additionally, to support and influence one or more GM’s as a cluster leader. All in an entrepreneurial dynamic business environment where operational excellence is a key standard.

Key Skills & Qualifications

  • A highly experienced Cluster Manager (or Area GM) with internationally branded hotel groups
  • Previous career experience working in the Paris Market
  • Experience driving financial/commercial performance across a portfolio of hotels
  • P&L responsibility for cluster/region or group of hotels
  • Current or previous experience working in France
  • Fluent in English and French
  • Proven track record setting and reviewing KPI’s, budgets and forecasts and ability to challenge performance
  • Strong leader able to deliver agreed strategy and improvements across the business
  • Self-starter, capable of handling multi-faceted projects whilst working under pressure
  • Experience with CapEx projects

For more information or to apply, please contact Guy Lean at guylean@madisonmayfair.com or call on +44 208 600 1182

General Manager, Sri Lanka – Position on hold

This job opening is currently on hold.

Please check our latest job opportunities here.

We have a fantastic opportunity for an experienced General Manager to manage a flagship hotel in a gateway city in Asia! Given our client’s pipeline of growth, we are seeking a candidate with the capability to grow into a bigger strategic role with the company.

Company

Our client has an upscale portfolio of luxury hotels in Asia.  The vision and vigor they have has led them to benchmark innovative hospitality at their properties around APAC and are developing an exciting pipeline of luxury hotels.

Position

Our client has a flagship hotel in a gateway city in Asia and we are looking for a candidate to take full P&L responsibility for this newly refurbished property with responsibility to drive performance, reposition the property and to gain market share.  Given our client’s pipeline of growth, we are seeking a candidate with the capability to grow into a bigger strategic role with the company.

This positions requires an individual who has the following background and experience:

  • Currently working as a General Manager
  • Experience working for an internationally branded hotel chain
  • Current or previous experience working in Sri Lanka
  • Experience managing a recognised upscale property with at least 150 bedrooms or more
  • Experience working in a property with a focus on F&B
  • Multi country experience
  • Able to demonstrate a consistent working history where there is a narrative of success as a General Manager in a quality environment

For more information or to apply, please contact Helene at helene@hpgsearch.com

 

Resort Corporate Director of Sales and Marketing, Italy – Position Filled

This job opening has now been filled. Please check our latest job opportunities here

We have a fantastic opportunity to join a successful international organisation in Italy, as Corporate Director of Sales and Marketing. This role will focus on driving and overseeing all sales, marketing, PR, Social Media and Revenue activities for a portfolio of luxury hotels (less than 10) across Italy.

This role will require the individual to travel approximately 60% of their working time.

Only candidates matching the criteria below will be considered:

  • A minimum of 5 years’ experience as commercial leader within a five-star hotel (ideally cluster or portfolio and/or resorts)
  • Strong knowledge of the MICE and luxury segments
  • Experience working for an international hotel chain would be strong advantage
  • Current or previous resort experience
  • Native or fluent in Italian

For more information or to reply, please contact Ewa at mm@madisonmayfair.com or call on +44 208 600 1167

Case study – Opening General Manager, Staffordshire

Our client, a hotel management company, mandated us to find on their behalf a General Manager with pre & post opening experience with a branded hotel, to provide day-to-day leadership and direction. This would be done by maximizing financial returns, driving development of people, creating and maintaining a unique guest experience, executing on brand standards and building awareness of hotel and brand in the local community.

Day to day responsibilities would also include:

  • Demonstrating brand citizenship by maintaining compliance with all required brand and service standards, and license agreement mandates
  • Drive improvement in guest satisfaction goals. Collaborate with colleagues and hotel team members to establish and implement services and programs that meet or exceed guest expectations
  • Guest interaction
  • Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets and achieve required operating results
  • Analyse financials to drive revenues, future profitability and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximize market share
  • Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position

From a shortlist of candidates, we’re delighted that one was chosen to prepare the hotel to be ready for opening later this year.

 

Case study – General Manager, London

Our, client, one of the largest private property companies in Europe, sought to hire a General Manager to open a newly renovated property in central London.

Candidates were required to have London experience together with an international exposure, and this role would suit a General Manager who understood how to deliver success in the luxury lifestyle segment, with a strong understanding of both the leisure and business market. Candidates would also have:

  • Previous opening experience – capable of achieving the commercial targets
  • Luxury lifestyle experience
  • Able to develop and build structure and standards
  • Able to establish the beating heart of the hotel (commercially)
  • The ability to demonstrate commercial acumen and the ability to operate in a highly autonomous role
  • Able to thrive operating in a highly visible role where all eyes are on this property both internally and externally
  • A track record building high performing teams in the luxury lifestyle space
  • Collaborate positively with the restaurant team to ensure the entire F&B strategy is delivered and runs harmoniously with the rest of the hotel operation
  • Able to operate in a flat organisational structure where there is frequent contact with ownership

After interviewing the shortlist we presented to our client, we were delighted that one of the candidates was selected for this role and we look forward to hearing of their future success.

General Manager, South West UK – Position on hold

This job opening is currently on hold.

Please check our latest job opportunities here.

We have an exciting opportunity for an experienced General Manager to open a new lifestyle, internationally branded hotel in South West UK. Opening experience would be an advantage but is not essential.

Managing every part of the hotel through close involvement in all operations, the successful candidate will have a hands-on approach in maintaining brand standards and guest expectations.

Candidates should have:

  • A minimum of 5 years managerial experience in an upscale or lifestyle hotel
  • Proven leadership skills including the ability to manage, develop and motivate the team
  • Strong business acumen
  • A positive hands-on entrepreneurial approach and a proven track record in delivering consistent and high level customer service throughout the hotel

For more information or to apply, please contact Ewa or Guy at mm@madisonmayfair.com or call on +44 208 600 1182

 

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