General Manager – Luxury Real Estate & Lifestyle Residences, UK

We are seeking to hire on behalf our client a General Manager to launch a new business venture in the luxury real estate and luxury lifestyle residences sector.

The General Manager will head all aspects of the company’s roll out and will be the ambassador of the brand to the “High net worth Individual” (HNWI) market internationally.

In addition, the successful candidate will be responsible for taking ownership for this luxury 5-star product, leading all activities to develop strategies to grow the business over the short, medium, and long term.

Working with the executive team to build the excellent reputation of this international brand, the General Manger will ensure the team continues to create extraordinary levels of guest experience and service delivery. They will be highly visible in the local and international marketplace and will have the credibility, gravitas as well as track record of success operating similar hospitality properties.

The ethos of the company will be to provide an exceptional level of service and product as the highest priority.

This is a highly entrepreneurial role and will suit a hospitality executive with energy, drive, and ability to deliver the vision over the long term.

Candidate Requirements:

  • Track record operating successfully as a General Manager/Hotel manager of a luxury hotel, events business, branded residences where HNWI are present
  • Able to demonstrate success driving standards and quality of service within a high-quality hospitality environment
  • Ability to own the position and work independently
  • Understanding of the target market with HNWI and Corporate market
  • Detailed oriented
  • Strong communication skills, both written and verbal
  • Outstanding leadership and people management skills
  • Experience working in a multi-unit resort
  • Strong F&B Experience

For more information or to apply, please contact Guy Lean at mm@madisonmayfair.com or call on +44 208 600 1180

Club General Manager, South West London – Position Filled

This job opening has now been filled. Please check our latest job opportunities here

We have a great opportunity for a Club General Manager to join the team at an exclusive property situated in leafy Richmond, South West London.

Located on the Banks of the River Thames this property is home to an exclusive leisure club of 7,000 members, a 155-bedroom hotel, meeting and events space, restaurant and bar, spa and 25 acres of gardens and grounds including 24 tennis courts, 2 squash courts, a heavyweights gym and two elite sports pitches.

Reporting directly to the Managing Director, the Club Manager will have responsibility for Membership, the Leisure Complex (incorporating Gym, Pool, Fitness studios, Crèche), Spa, Watersports Centre, Racquet Sports and all sports and social activities. The Club General Manager also sits on the Executive Team and is part of the senior management team of the Club. (A full job description will be shared upon application).

Candidate skills and experience

  • Previous experience in a similar role within the Leisure/ Club/Hospitality industry is essential
  • 2:1 Degree in Sports Management/ Health & Fitness and CMA(E) qualification(s) preferable
  • Strong leadership and people management skills with the ability to build relationships, influence and inspire at all levels
  • Exceptional customer service focus with a desire to improve internal and external customer/membership needs
  • Ability to work well under pressure and a willingness to roll up your sleeves
  • Excellent communication and organisational skills
  • Numerate, attention to details, with sound knowledge of preparing and managing budgets and reports
  • Excellent verbal and written communication skills
  • Good sense of humour

A competitive salary is offered along with complimentary membership for the successful candidate.

For more information or to apply, please get in touch with Mara at mm@madisonmayfair.com or call on +44 208 600 1169

Human Resources Manager, Zurich – Position Filled

This job opening has now been filled. Please check our latest job opportunities here

Working with our Swiss Partners, we are looking for an HR Manager who is ready to take on a dynamic, hands on role in one of the most exclusive luxury hospitality companies in the world.

Some of the key responsibilities will be:

  • Coach and mentor employees on best practice
  • Manage both short, and long-term absence in the business
  • Recruit all staff both pre and open season
  • Coach and mentor managers on all aspects of the investigation and disciplinary process to make confident decisions that is both fair and consistent
  • Implement the correct procedures to ensure payroll is within budget with accurate forecasting with diligence around producing and recording time sheets

The ideal candidate will have the following skills:

Essential skills:

  • At least 5 years leading an HR function
  • Experience within a multi-site environment
  • European languages (German, English and French (all spoken and written)
  • Confident and capable of working remotely
  • Excellent (both verbal and written) communication and interpersonal skills
  • Availability to travel

Highly desirable skills:

  • Experience indelivering Learning & Development programmes
  • Experience of a hospitality/luxury background

The position will be based in Zurich and will require flexibility to travel to some of the most iconic cities in Europe.

For more infirmation or to apply, please contact Mara at mm@madisonmayfair.com or call +44 20 8600 1169

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