General Manager, Tuscany

Our client  is world-class hotel, resort and spa brand that features some of Italy’s most impressive properties and provides rich, authentic experiences for avid travellers who seek a genuine Italian lifestyle. With stunning properties in Tuscany, Sardinia and the Italian Alps, the destinations offer their guests the perfect blend of business and leisure.

They now have a fantastic opportunity for an exceptional leader to join their team as General Manager at one of their properties based in the beautiful area of Tuscany.

Candidates considered for the role should have these essential skills:

  • An exceptional leader with outstanding networking skills – a true host. This skill is crucial since over 45% of guests are repeaters
  • Strong experience in luxury hospitality
  • A strong leader and hands-on operator with excellent people management skills, driving employee engagement and delivering the highest level of customer service
  • Strong resort operational experience
  • Strong understanding of operational functions and ideally of commercial functions
  • Strong entrepreneurial and finance acumen
  • Excellent organizational and planning skills
  • Strong experience within Italian market
  • A positive and motivated hands-on approach
  • Fluent Italian and English
  • Excellent food and beverage know how
  • Previous experience in luxury international brands

Ideally candidates should also have strong experience and creativity in the Spa and thermal world.

For more information or to apply, please contact Guy Lean at mm@madisonmayfair.com or call on +44 208 600 1182 / +44 7813 009787

 

 

Director of Operations, London

Our client, one of the largest privately held hospitality organisations in the world, with almost 500 hotels across three continents (US/Canada, Europe & Asia), is seeking a Director of Operations for one of its London Hotels.

This opportunity is viewed as a senior leadership role, and this individual will be directly responsible for the operations and departmental profitability, with regards to all operational departments and in addition will support the  the General Manager with Sales, Revenue and HR.

Candidates should possess the following attributes:

  • Excellent interpersonal skills, capable of maintaining presence and communicating effectively at all levels within the hotel
  • A strong leader who has empathy and an ability to motivate and mentor others to deliver the agreed strategy and desired outcomes within allocated time frames
  • Be a self-starter and have the ability to establish a process for activities that lead to the implementation of the agreed strategy, systems, procedures or outcomes
  • Ability to take initiative to identify, prioritise and implement actions required to completion and ensure deadlines are met. Ability to work well under pressure and effectively handle multiple and concurrent demands
  • Possession of strong analytical skills and the ability to communicate the results clearly

In Summary:

The successful candidate will need to be a balanced, experienced HOD with internationally branded hotels who has knowledge of rooms. This person will need to be a strong leader who will direct the team from the front and drive the same engagement from the entire hotel team. With a passion for attention to detail they will deliver the hotel at its very best, day in, day out, without exception. The successful individual will be target driven, working to achieving and exceeding the set KPO’s.

 

For more information or to apply, please contact Mara at mm@madisonmayfair.com or call on +44 20 8600 1187

General Manager, Swindon – Position Filled

This job opening has now been filled. Please check our latest job opportunities here

This is a super opportunity for a strong leader to be General Manager of a high performing 4 star hotel in Swindon.

One of the most exciting prospects for the new General Manager will be to focus several Capex projects planned for the property, you will need both good “out of the box thinking” and great presentation skills to work with the owners to approve the changes.
We are seeking a well-rounded, entrepreneurial individual to drive the commercial outcomes and strategic agenda of this well known internationally branded property. This is an exciting and challenging opportunity for a passionate General Manager who has the skill set and experience to drive the business forward and effectively lead an energetic and standards-driven team.

The successful candidate will have a strong business and commercial acumen with a genuine passion for exemplary service. This individual will thrive working autonomously but in a collaborative way with the senior leadership team. In conclusion – an operational business leader of the hotel with responsibility for all aspects of the operation, including guest and employee engagement, financial performance, sales and revenue generation, staff development and talent retention, and delivering a return on investment to property ownership.

Required experience:

  • Experienced General Manager with a knowledge of Internationally branded hotels
  • A GM with both rooms and F&B experience
  • Proven track record of recruiting hiring and retaining talent
  • P&L responsibility
  • Fluent in English
  • Proven track record setting and reviewing KPI’s, budgets and forecasts and ability to challenge performance
  • Strong leader able to deliver agreed strategy and improvements across the business
  • Self-starter, capable of handling multi-faceted projects whilst working under pressure
  • Experience creating and implementing F&B projects

For more information or to apply, please contact Guy Lean at guylean@madisonmayfair.com or call on +44 20 8600 1182

Human Resources Director, Dresden

This is a fantastic opportunity to join an international company that is famed for its successes throughout Europe and to be part of the continuing drive for exceptional service and increasing profitability.

The position of Director of HR is a senior leadership role and offers a great opportunity to continue the success of the hotel in the city. This individual will have direct responsibility for areas of Recruiting, Employee Relations, Benefits, Events, Workers Compensation, Pay Roll, Development/Training and other employee-related tasks as well as involvement in all other areas of the hotel.

Additional responsibilities include:

  • Oversee short and long-term planning of all the HR related functions including workforce planning, recruitment, staffing strategies, wage and salary administration, associate and labor relations, benefits, workforce training and development etc.
  • Develop and administer organizational plans and procedures for an efficient operation of the Human Resource Department that will in turn assist the General Manager in maximizing profits for the hotel
  • Assist the management team in implementing and supervising operational standards and policies
  • To ensure that the company HR operational policies and processes are adhered to and continually improved
  • To assist in all activities concerning the sourcing & recruitment of staff, performance management, staff discipline and HR administration

A full job specification will be issued upon application.

Skills & Qualifications for the role:

  • Experience as an HR Manager/Director for a large business with more than 150 employees
  • Degree qualified or similar in Human Resources discipline
  • Working knowledge of German laws, payroll and employment contract and management, taxation and other labor legislation e.g. labor legislation with an emphasis on part-time and overtime regulations
  • Have a strong background in creating and setting policy specifically relating to employment, employee welfare and relations, benefits/wages & salaries, employee training, and government regulations
  • Hands-on experience with Human Resources Management Software, including payroll systems
  • Excellent organisational and leadership abilities
  • Fluent in German and English

For more information or to apply, please contact Guy Lean at guylean@madisonmayfair.com or call on +44 208 600 1182

Revenue Manager, Dusseldorf

We are looking for a strategic leader to lead the revenue function and position the property in a highly competitive market at a centrally located hotel in Dusseldorf.
The Revenue Director will be a strong, commercially driven, and analytical manager, focussed on driving the hotel’s rate and mix strategy to outperform the market. Reporting to the Hotel Manager  the Revenue Director will be part of the hotel’s Executive Team and fully involved in leading the hotel’s strategy and performance.

Candidates should possess the following attributes:

  • Fluent German Speaker
  • Experience in a revenue function with an international branded hotel group, in a city centre location with multiple competitors at the similar size property
  • Strong analytical skills to understand key business indicators and competitive trends
  • Proven leadership skills involving managing, develop, and motivate the team to achieve their objectives
  • A positive, motivated, and hands-on approach
  • Comprehensive understanding of RGI reports and mechanics
  • Detailed understanding of booking channels and experience of managing channel mix
  • Excellent communication skills

For more information or to apply, please contact Guy at guylean@madisonmayfair.com or call on +44 20 8600 1182

General Manager, Dresden

This is a fantastic opportunity to join an international company that is famed for its successes throughout Europe and to be part of the continuing drive for exceptional service and increasing profitability.

The position of General Manager  is a senior leadership role and offers a great opportunity to continue the success of the hotel in the city. The hotel currently sits as the number one in STR and its competitive set. This individual will be directly responsible for the entire operation which has a large and complex F&B function. The property also has a wellness centre with over 400 members. The production kitchen is at the heart of the hotel and produces all the highest quality food to the highly competitive food outlets.

Candidate Requirements

  • Seasoned and experienced GM with the maturity to manage the complexity of the dynamic product offering
  • An F&B professional who has managed multiple outlets and can react quickly to the “pulse” of the city
  • Exceptional networking skills to be seen as a true leader in the city and build genuine relationships on a regular basis
  • Fluent in German

For more information of to apply, please contact Guy Lean at mm@madisonmayfair.com or call on +44 208 600 1182

 

Revenue Director, Luxembourg – Position Filled

This job opening has now been filled. Please check our latest job opportunities here

We are looking for a strategic leader who will lead the revenue function at an internationally branded hotel based in Luxembourg and position the property in a highly competitive market. The Revenue Director will be a strong, commercially driven and analytical manager, focussed on driving the hotel’s rate and mix strategy to outperform the market.

The Revenue Director will report to the General Manager and will be part of the hotel’s Executive Team and fully involved in leading the hotel’s strategy and performance.

Essential skills and qualifications

  • Experience in revenue function with an international branded hotel group, in a city centre location with multiple competitors at the similar size property
  • Strong analytical skills to understand key business indicators and competitive trends
  • Experience of setting strategies
  • Proven leadership skills involving to manage, develop, and motivate the team to achieve their objectives
  • A positive, motivated and hands-on approach
  • Comprehensive understanding of RGI reports and mechanics
  • Detailed understanding of booking channels and experience of managing channel mix.
  • Excellent communication skills

Highly desirable skills and qualifications

  •  French speaker

For more information or to apply, please contact Ewa at mm@madisonmayfair.com or call on +44 20 8600 1181

Hotel Manager, Paris – Position Filled

This job opening has now been filled. Please check our latest job opportunities here

The position of Hotel Manager is a senior leadership role, and this individual will be directly responsible for the operations and departmental profitability of one of the largest hotels in Paris, reporting into an Area Management level position.

The successful candidate will need to be a strong leader who will direct the team from the front and drive forward the entire hotel team. With a passion for attention to detail they will deliver the hotel at its very best, day in, day out, without exception.

KEY REQUIREMENTS

  • An existing Hotel Manager or GM of a smaller hotel
  • Large internationally branded hotel experience having been through their GM development programmes.
  • Proven leadership skills involving the ability to manage, develop and motivate a head of department team to achieve their objectives.
  • A positive and motivated hands-on approach
  • Fluent in French and English
  • Experience of the French hotel market

 

General Manager, 5 star hotel, Italy – Position Filled

This job opening has now been filled. Please check our latest job opportunities here

We have been mandated to find a General Manager to manage the re-branding of a luxury resort in central Italy.

The property is re-branding from an independent hotel to a branded property with an exciting goal to create one of the top spa destinations not only in Italy but also in Europe. We are therefore looking for someone who has experience of managing properties with large spa facilities who can oversee this very special project.

Key Requirements:

  • Experience as a General Manager or Hotel Manager in luxury 5 star spa hotels & resorts
  • International brand experience
  • Fluent English and Italian speaker
  • Re-branding / re-positioning experience

 

General Manager, Africa – Position Filled

This job opening has now been filled. Please check our latest job opportunities here

Working for one of our UK based clients, we are seeking a fluent Portuguese hotel operator to take responsibility for one of their hotels in a Southern African country.

You will be a fluent English and Portuguese speaker with experience operating in a credible city centre hotel with more than 100 rooms.

  • Fluency in Portuguese / English
  • Operating as a General Manager today – or an ambitious Deputy General Manager will be considered
  • Strong commercial skills
  • Capable of taking full ownership for this position
  • Taking P&L responsibility
  • Ideally international branded experience

Previous experience in Africa is not required, but success operating in a quality city centre hotel is mandatory.

 

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