Director of Housekeeping, Luxury Resort – French Alps

Fantastic opportunity for a Director of Housekeeping to work in one of the most beautiful Alpine locations in Europe.

Situated in the French Alps, the Director of Housekeeping would be responsible for overseeing two exclusive properties, both offering a five star luxury experience to their guests.

Offering seasonal stays, covering both the winter ski and the summer season, this would suit someone who is passionate about creating unforgettable guest experiences.

Candidate Requirements:

  • Candidates should have minimum of 3 years’ experience in a leadership role within the housekeeping department of a 5 star luxury hotel or resort
  • Strong organisational and communication skills, with the ability to effectively manage teams and collaborate with other departments
  • Exceptional attention to detail and a commitment to maintaining high cleanliness and quality standards

For more information or to apply, please contact Nadia at mm@madisonmayfair.com or call on +44 20 8600 1167

General Manager – Luxury Mayfair Hotel, London

We have a superb opportunity for a General Manager to head up a luxury property situated in St James’s, Mayfair. This hotel is one of the finest luxury hotels in London and is considered to be a real jewel amongst its contemporaries.

We are seeking on behalf of our client a highly polished individual who has either current experience as a Hotel Manager or has recently been a General Manager in a luxury hotel environment within central London. Delivering the ultimate in luxury guest experience, this individual needs to be a true hotelier who will possess exceptional leadership skills with a track record of building and motivating high-performing teams.

With a requirement for strong business acumen and the ability to drive financial success while maintaining uncompromising quality, the successful candidate should have impeccable attention to detail and a commitment to excellence in every aspect of guest service.

Along with excellent communication and interpersonal skills, the ability to cultivate relationships at all levels, the General Manager should have exceptional knowledge of the London market with knowledge of the US market.

For more information or to apply, please contact Mara at mm@madisonmayfair.com or call on +44 208 600 1166

General Manager – Barcelona

We are seeking an experienced General Manager to manage an internationally branded hotel in the vibrant city of Barcelona.

This is a senior leadership role and offers a great opportunity to take the lead in one of the best regarded hotels in this city, whilst joining one of the most acquisitive hotel investors in EMEA.

Taking full P&L responsibility for this major hotel asset, the successful candidate will need to be a strong, commercial leader who will be capable of building solid relationships with a loyal and competent team in order to continue the success of the hotel in the city.

Key Skills:

  • An experienced General Manager with a minimum of 5 years’ experience managing the key business functions required of a GM in an internationally branded hotel, which would include operations, finance, sales, revenue, and e-commerce
  • Degree or equivalent qualification, preferably in general business or hotel management
  • Success leading a large complex hotel in a gateway city or city influenced by convention business
  • Fluent English and Spanish (Catalan speaker would be beneficial)
  • A strong understanding of commercial functions, sales and marketing, revenue
  • Proven leadership skills involving the ability to manage, develop and motivate a strong executive team to achieve their objectives
  • A decisive leader confident in their decision-making skills
  • Ideally candidates would have previous experience working in Spain, and knowledge of the Catalan market

For more information or to apply, please contact Mara at mm@madisonmayfair.com or call on +44 208 600 1169

 

 

 

 

 

 

 

 

 

Luxury Global Sales Director – London

Exciting opportunity for a Global Sales Director to join our client, who is the operator of an international hotel management company.

With a portfolio of properties in Asia Pacific, Africa, Middle East and the Indian Ocean this is a fabulous role for someone who is passionate about hospitality and loves to travel.

Based in London,  they are looking for someone who can:

  • Develop and manage the high-end segment of the company
  • Foster lasting relationships with luxury travel agencies
  • Drive brand awareness in the luxury segment
  • Increase the market share in the luxury world by driving sales
  • Investigate and initiate potential brand partnerships
  • Attend events in the high-end luxury market.
  • Expand the company’s presence in the global Consortia’s
  • Develop closed partnerships with the global luxury networks

Key Skills:

  • Fluent in English (an understanding of French, German, Italian or Russian is a plus)
  • Great communicator in person and on Social Media
  • Excellent writing skills
  • Proven track record in the luxury field
  • A solid network in luxury travel, and hospitality
  • Previously held a position of seniority, able to establish credibility and build department accountability

For more information or to apply, please contact Guy at mm@madisonmayfair.com or call on +44 20 8600 1182

Director Sales & Marketing, Paris – Position Filled

This job opening has now been filled. Please check our latest job opportunities here

We have a fabulous opportunity for a Director of Sales & Marketing to join the team at an iconic Parisienne Hotel superbly located in the heart of Opera District.

Reporting to the General Manager, the DoSM is responsible for leading and directing the development and implementation of strategic sales and marketing plans and initiatives in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

The purpose of the role is to proactively position and market the property; manage the marketing budget to enable development of hotel specific campaigns, promotions, collateral, etc. to drive revenue and meet business objectives. The DoSM will work closely with the brand and revenue management, to develop and implement strategies to maximize Revpar and grow market share in a profitable way and grow market share as measured by STR.

Candidate Requirements:

  • Must be proficient in writing, speaking and negotiating in English and French
  • Requires good communication skills, both verbal and written
  • Extensive knowledge of revenue management
  • Knowledge of hotel and competitive market
  • Ability to analyse data
  • Ability to priorities tasks & to manage workload using own initiative
  • Excellent computer skills
  • Previous experience in hotel, travel & tourism, service sector
  • Previous experience in leading a team
  • Preferably a DoS today or if not the title has strong experience

For more information or to apply, please contact Mara at mm@madisomayfair.com or call on +44 20 8600 1169

 

 

General Manager – Paris

We have an opportunity for an experienced  General Manager to be based at a hotel in the beautiful city of Paris. Situated in the heart of Paris on a very lively square near typical Parisian brasseries and the Canal Saint-Martin, the hotel is close to various cultural attractions and offers easy access to 5 metro lines.

The position of General Manager is a senior leadership role, and this individual will be directly responsible for the operations and departmental profitability of one of the largest hotels in the Paris portfolio.

The successful candidate will need to be a strong leader who will direct the team from the front and drive the same engagement from the entire hotel team. With a passion for attention to detail they will deliver the hotel at its very best, day in, day out, without exception.

Position overview:

  • To be responsible for the dynamic operation of all the hotel operational departments, ensuring facilities are kept to exceptional standards required
  • To ensure the hotel team are fully trained to the expected high level and all direct reports are fully in line with the same goal.
  • To drive profitability in the hotel through ensuring premium rota efficiency and thorough control of all operational cost areas
  • To drive the hotel revenue by leading the Managers and team members with the goal of safeguarding all upsell potentials and revenue streams are captured

Candidate Requirements:

  • Previous experience as a General Manager of a large internationally branded hotel
  • Proven leadership skills involving the ability to manage, develop and motivate a head of department team to achieve their objectives
  • Fluent in French and English
  • A positive and motivated hands-on approach
  • Strong financial awareness
  • Experience of the French / Parisian hotel market
  • Extensive conference facilities experience
  • Degree / Diploma qualification
  • Union management experience

For more information or to apply, please contact Guy at mm@madisonmayfair.com or call on +44 20 8600 1180

Director of Sales – London West End

We have an exciting role for a Director of Sales to join our client, who is in the process of rebranding and relaunching one of their high profile properties in central London.

This is a fantastic opportunity to reposition the hotel within the upper/ upscale market and could be a stepping stone to a cluster position within  the group. Although there is an existing client base the hotel is looking for new market streams and the Director of Sales will be instrumental in achieving this.

Candidate Requirements:

  • An experienced DOS, preferably with a lifestyle background
  • Ability to perform critical analysis
  • Extensive knowledge of sales  procedures and negotiating procedures associated with the hotel industry
  • Excellent spoken and presentation skills
  • Ability to work effectively both independently and as a team
  • Ability to manage extensive amounts of information and provide constructive feedback/direction
  • Ability to delegate, manage and organize complex projects and establishes priorities consistent with department/hotel objectives
  • Ability to effectively deal with department heads, customers and team members, some of whom will require high levels of patience, tact and diplomacy
  • Ability to manage multiple projects, meet and work effectively under time and resource constraints

Interested? – if so please contact Mara at mm@madisonmayfair.com or call on +44 20 8600 1169

Director of Sales & Marketing, Heidelberg – Position Filled

This job opening has now been filled. Please check our latest job opportunities here

We are seeking on behalf of our client, a Director of Sales & Marketing to join the team at a 4 star hotel, which is located in the German city of Heidelberg.

Situated minutes from the riverfront, multiple transit stops, and Heidelberg’s main attractions, the hotel which was renovated and rebranded in 2023, continues to be an integral part of this historic city with its famous castle, university and international hospital.

Summary:
The Director of Sales & Marketing will responsible for leading the development and execution of strategic Sales and Marketing Plans and initiatives that maximize profitability for the hotel in order to achieve budget, revenue and market share targets.

A full job description will be shared upon application.

Candidate Requirements:

  • Ability to perform critical analysis
  • Ability to manage extensive amounts of information and provide constructive feedback/direction
  • Extensive knowledge of marketing, negotiating and sales procedures associated with the hotel industry
  • Excellent written skills sufficient to produce sales and marketing communications
  • Fluency in German
  • Excellent spoken and presentation skills
  • Ability to work effectively both independently and as a team
  • Ability to delegate, manage and organize complex projects and establishes priorities consistent with department/hotel objectives
  • Ability to effectively deal with department heads, customers and team members, some of whom will require high levels of patience, tact and diplomacy
  • Ability to manage multiple projects, meet and work effectively under time and resource constraints

For more information or to apply, please contact Mara at mm@madisonmayfair.com or call on +44 20 600 1169

Director Revenue Management, Dusseldorf – Position Filled

This job opening has now been filled. Please check our latest job opportunities here

Overseeing a portfolio of 11 hotels  based in Germany, we have a vacancy for a Director of Revenue Management who by working closely with the Revenue team, will be responsible for delivering all aspects of pricing, demand analysis, yield management, business mix optimisation, selling strategies and distribution to maximise revenue growth, profit contribution and market share for our client.

Reporting directly to the Operations Director. The role will be primarily focused on providing Commercial Strategic direction, oversight and leadership for the development, implementation and review of revenue strategies for a portfolio of hotels, across brands within Germany, by interacting with the key stakeholders within the organization.

The successful candidate should possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job:

  • Must be proficient in writing, speaking and negotiating in English and German
  • Requires good communication skills, both verbal and written
  • Extensive knowledge of revenue management
  • Knowledge of hotel and competitive market
  • Ability to analyse data
  • Ability to priorities tasks & to manage workload using own initiative
  • Excellent computer skills
  • Foreign language skills preferred
  • Previous experience in hotel, travel & tourism, service sector preferred
  • Team player – with a sense of humour even in the face of adversity!

Candidate Requirements

  • Significant experience with all aspects of pricing, demand analysis, yield management, business mix, optimization, selling strategies, distribution and intermediary strategy and tactics to maximize total revenue
  • A Bachelor’s degree /equivalent in Hotel Management, Business Administration
  • Good executive presence and personal presentation Financial/analytical skills
  • Project Management and program implementation skills
  • Strong communication and consultation skills
  • Fantastic strategic-thinking abilities
  • A team player mentality with strong inter-personal skills and people management skills
  • A structured and methodological approach to problem solving

For more information or to apply, please contact Mara at mm@madisonmayfair.com or all on +44 208 600 1169

Hotel Asset Manager, London – Position Filled

This job opening has now been filled. Please check our latest job opportunities here

Our client based in London, is seeking to hire an Asset Manager who will become an integral part of their esteemed real estate hospitality investment platform.

Position Overview:

As Asset Manager, you will oversee the financial, operational, and strategic aspects of the company’s hotel portfolio taking full responsibility for driving performance and maximising the financial performance per hotel.  The successful individual will be experienced working in a fast paced and dynamic environment and demonstrate the ability to take ownership for optimising financial performance  ensuring they align with the company’s investment objectives. They will also play a pivotal role in driving revenue growth, optimizing profitability, and enhancing the overall value of the hotel portfolio.

Key Responsibilities:

  • Manage a portfolio of hotels and maximise the value of the assets whiles insuring conformance and established standards and the Company’s investment objectives
  • Proactively identify and communicate value enhancement opportunities within the portfolio investment return of each hotel
  • Conduct regular site visits on an as-need basis to evaluate physical condition of properties, property management, property marketability and management plan
  • Constantly examine and monitor the operating performance of the assets to ensure maximum return on investment in each asset is attained
  • Evaluate annual business plans and capital plans. Oversee execution on plans throughout the year and monitor capital expenditure at each hotel to include routine capital expenditures, major renovations and new development
  • Utilise research, industry analysis/benchmarking, financial analysis and computer modelling fundamentals to analyse operations, financial reports, annual business plans and long terms strategic plans
  • Acquire and maintain strong local market knowledge of hotel location, product positioning, competition, supply and demand
  • Proactively identify and resolve ownership issues to maintain the integrity of the assets
  • Prepare quarterly investment performance reports
  • Ensure compliance with legal, regulatory, and brand standards in all operations.

Candidate Requirements:

  • Comfortable with oversight of hotel operations and be familiar with hotel capital investment challenges
  • Highly developed analytical, financial and communication and coordination skills are critical to the role
  • Experience in finance, revenue maximisation, strategic planning, budgeting, forecasting, administration and operations
  • Combination of entrepreneurial drive, management diligence and investment expertise
  • Excellent language skills in English, both verbal and written
  • Excellent communicator with the ability to present up and down the organisational chart
  • Self-motivated, well-organised, competitive and results driven
  • Mature and driven with a track record of getting things done
  • Previous experience working with international hotel brands

For more information or ro apply, please contact Guy Lean at mm@madisonmayfair.com or call on +44 208 600 1180

 

 

 

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