Human Resources Manager – South West London

Our client is one of the largest privately-held hospitality organizations in the world and has an ownership interest in and operates over 500 hotels across four continents.  Having formed strategic alliances with many of the world’s largest hotel brands they have a diversified portfolio ranging from 2–5 star properties, full service to limited service business hotels, large conference hotels, boutique hotels and high-end luxury hotels.

They now seek to hire a Human Resources Manager who will be responsible for developing, implementing, and managing HR policies, procedures, and programs to ensure compliance with legal requirements and best practices for the 50 members of staff based at their corporate office. This role will play a critical part in maintaining a fair and inclusive work environment while supporting the organisation’s strategic goals.

Based in South West London and reporting the Executive VP they will also have key responsibility for:

  • Policy Development and Implementation
  • Legal Compliance
  • Employee Relations
  • Training and Development
  • Documentation and Recordkeeping
  • Compliance Audits
  • General Office Administration

Candidate Requirements:

  • Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred)
  • Experience in Human Resources, with a focus on policy and procedure development
  • Advanced knowledge of MS Office
  • Thorough understanding of employment laws and regulations
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving abilities
  • HR certification (e.g. CIPD) is a plus

For more information or to apply, please contact Tairona at mm@madisonmayfair.com or call on +44 208 600 1164

Human Resources Manager, Barcelona – Position Filled

This job opening has now been filled. Please check our latest job opportunities here

Our client is one of the largest privately held hospitality organisations in the world, with almost 500 hotels across three continents (US/Canada, Europe & Asia).

They are now seeking to hire an Human Resources Manager to join their team in the beautiful city of Barcelona. With a reputation as one of the best business hotels in the city, the successful candidate will have direct responsibility for areas of Labour Relationships, Recruiting, Internal Communication, Social Corporate Responsibility, Labour Risks, Workers Compensation, and other employee-related tasks.

Other responsibilities include:

  • Managing the relationship between the hotel and the Unions
  • Short and long-term planning of all the HR related functions including workforce planning, staffing strategies, wage and salary administration, benefits, workforce training and development etc.
  • Payroll Coordination: supervision of the payroll process to ensure that all personnel receive payment correctly and accurately
  • Hiring: strategic decision making related to the organization of the workforce, giving advice and assistance to the different departments
  • Budget management: efficiently manage and execute the annual payroll budget
  • Collective interests: attend and direct meetings with Unions. Ensure the correct implementation of the collective agreement, as well as other regulations and legal requirements
  • Internal Communication: ensure effective and sufficient communication channels between the different levels of the company, as well as among workers. Supervise the different activities and events carried out by the Human Resources department
  • Social Corporate responsibility: comply with the different standards of the company regarding Corporate Social Responsibility
  • Prevention of occupational hazards: define the company’s policy on Occupational Risk Prevention, as well as ensure compliance with legal regulations.
  • Administrative Tasks: update of workers data, INE surveys, LOPD, documentation of new employees

Essential skills and qualifications: 

  • 5 years’ experience as a HR Manager for a medium to large property with more than 130 employees
  • Studies in Labour Relationships and Human Resources, Finance and Administration or similar
  • Spanish native level
  • Excellent organisational and leadership abilities
  • Working knowledge of European and local laws, payroll and employment issues, taxation and other labor law and legislation. Understanding of labor legislation with an emphasis on part-time and overtime regulations
  • Strong background in employment, employee relations, benefits, wages and salary, employee training, accident prevention, and government regulations and policies
  • Competence to build and effectively manage interpersonal relationships at all levels of the company and ability to foster healthy employee relations

Highly desirable skills and qualifications: 

  • Masters degree in Human Resources Management
  • Fluent English
  • Previous experience in hospitality
  • Previous experience in dealing with Trade Unions
  • Catalan speaker with previous working experience in Barcelona

For more information or to apply, please contaxt Mara at mara@fmrecruitment.co.uk or call on +44 20 8600 1169

Human Resources Manager, Zurich – Position Filled

This job opening has now been filled. Please check our latest job opportunities here

Working with our Swiss Partners, we are looking for an HR Manager who is ready to take on a dynamic, hands on role in one of the most exclusive luxury hospitality companies in the world.

Some of the key responsibilities will be:

  • Coach and mentor employees on best practice
  • Manage both short, and long-term absence in the business
  • Recruit all staff both pre and open season
  • Coach and mentor managers on all aspects of the investigation and disciplinary process to make confident decisions that is both fair and consistent
  • Implement the correct procedures to ensure payroll is within budget with accurate forecasting with diligence around producing and recording time sheets

The ideal candidate will have the following skills:

Essential skills:

  • At least 5 years leading an HR function
  • Experience within a multi-site environment
  • European languages (German, English and French (all spoken and written)
  • Confident and capable of working remotely
  • Excellent (both verbal and written) communication and interpersonal skills
  • Availability to travel

Highly desirable skills:

  • Experience indelivering Learning & Development programmes
  • Experience of a hospitality/luxury background

The position will be based in Zurich and will require flexibility to travel to some of the most iconic cities in Europe.

For more infirmation or to apply, please contact Mara at mm@madisonmayfair.com or call +44 20 8600 1169

EVP – Chief People Officer appointed by Asian hospitality company

This job opening has now been filled. Please check our latest job opportunities here

A leading Asian hospitality company needed an Executive Vice-President, Chief People Officer, to take control and responsibility for the HR function of the business. The candidate was needed to ensure the efficient and effective management in terms of recruitment, talent management, employee marketing, learning and develop and HR admin.

The role also includes the cultural change management needed to ensure all stakeholders understand the value of HR and how it benefits the growing organisation.

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