Category: Vacancies

Director of Operations – Strasbourg

Posted on by Katherine Wyles

An exciting opportunity has arisen for a Director of Operations to join a 4-star branded hotel in Strasbourg’s European Institutions district.

The Role

Reporting to the General Manager, you will lead all operational departments, driving:

  • Service excellence and SALT performance
  • Brand standards compliance
  • Team engagement and productivity
  • Operational efficiency and profitability
  • Budget control and financial performance

About You

  • 3–5+ years’ senior hotel management experience
  • Strong Food & Beverage background
  • Experience in a branded environment
  • Commercially astute with strong financial analysis skills
  • Fluent in French and English
  • A resilient, hands-on leader ready to step toward General Manager level
  • Candidates must have the necessary visa requirements to work in the EU

This is an outstanding opportunity to join an entrepreneurial and growth-focused hospitality platform in a key European city.

For more information or to apply, please contact Mara at mm@madisonmayfair.com or call on +44 20 8600 1169

Director of Sales & Marketing Communications – Mexico

Posted on by Katherine Wyles

Are you a dynamic commercial leader with a passion for luxury hospitality, revenue growth, and building high-performing teams? We are seeking on behalf of our client an exceptional Director of Sales & Marketing Communications to lead and elevate the Sales & Marketing division at a luxury resort in Mexico.

Reporting directly to the General Manager, this role is responsible for directing all sales and marketing activities to maximize revenue, profitability, and market share while delivering unforgettable guest experiences.

About the Role:

• Lead and oversee all sales and marketing strategies in alignment with the business objectives
• Drive maximum revenue per available room through effective transient and group demand management
• Establish and achieve room night, average rate, and revenue goals
• Lead, coach, and motivate a high-performing sales team
• Develop and implement a fully integrated marketing strategy
• Manage key accounts and actively generate new business opportunities
• Monitor market trends and competitive positioning to ensure sustainable profitability
• Present sales performance results to Executive and Regional leadership
• Collaborate with national accounts teams to secure major partnerships
• Implement best-in-class sales techniques, pipeline management, and lead tracking systems

What We’re Looking For:

• Bachelor’s or Master’s degree in Marketing
• Proven track record of success in a senior marketing or sales leadership role
• Minimum three years’ experience in luxury hotel sales
• Strong commercial acumen and entrepreneurial mindset
• Exceptional leadership skills with the ability to inspire and develop teams
• Experience in budgeting, financial planning, and performance management
• Strong analytical and strategic thinking capability

Core Values:

We are looking for a leader who will:
• Blow away the customer by exceeding expectations
• Develop passionate and committed people
• Continuously strive for perfection
• Achieve sustainable bottom-line performance with integrity

If you are proactive, innovative, commercially driven, and ready to make a measurable impact, we would love to hear from you.

Apply today and lead the future of Sales & Marketing excellence. – contact Mara at mm@madisonmayfair.com or call on +44 20 8600 1169

Global Sales Director – London

Posted on by Katherine Wyles

We have an exciting opportunity for a Global Sales Director to join our client, who is the operator of an international hotel management company.

With a portfolio of luxury properties in Asia Pacific, Africa, Middle East and the Indian Ocean this is a fabulous role for someone who is passionate about hospitality and loves to travel.

Based in London,  they are looking for someone who can:

  • Develop and manage the high-end segment of the company
  • Foster lasting relationships with luxury travel agencies
  • Drive brand awareness in the luxury segment
  • Increase the market share in the luxury world by driving sales
  • Investigate and initiate potential brand partnerships
  • Attend events in the high-end luxury market.
  • Expand the company’s presence in the global Consortia’s
  • Develop closed partnerships with the global luxury networks

Key Skills:

  • Fluent in English (an understanding of French, German, Italian or Russian is a plus)
  • Great communicator in person and on Social Media
  • Excellent writing skills
  • Proven track record in the luxury field
  • A solid network in luxury travel, and hospitality
  • Previously held a position of seniority, able to establish credibility and build department accountability

This is a rare opportunity to join a globally respected luxury hospitality group at a pivotal stage of growth and to play a defining role in its continued international expansion.

For more information or to apply, please contact Guy at mm@madisonmayfair.com or call on +44 20 8600 1180

 

 

Hotel Asset Management Analyst – London

Posted on by Katherine Wyles

We are seeking a Hotel Asset Management Analyst to support the performance monitoring and value enhancement of a diverse hotel portfolio.  Based in London, this role is primarily asset-management focused, with a strong emphasis on reporting, investment tracking, and performance analysis. Financial modelling will be required on a limited basis. The position is ideal for a numbers-driven, detail-oriented individual who is highly proficient in Excel and PowerPoint and commercially minded.

Key Responsibilities

  • Asset management support across a portfolio of hotel assets
  • Preparation of regular asset performance reports for internal and external stakeholders
  • Maintenance of investment trackers covering capex, returns, and key KPIs
  • Analysis of operating performance (STR, budgets, forecasts, and actuals)
  • Support with financial modelling, cash flow analysis, and scenario reviews
  • Assistance with annual budgets, business plans, and operator reviews
  • Production of high-quality PowerPoint presentations for management and investors
  • Collaboration with asset managers, operators, and advisors

Candidate Profile

  • Minimum 2 years’ relevant experience, ideally in hotel asset management, real estate, or hospitality consulting
  • Strong analytical and numerical capability
  • Advanced Excel skills and strong PowerPoint presentation ability
  • Solid understanding of hotel financial statements and performance metrics
  • Highly organised, detail-focused, proactive, and reliable

This is an excellent opportunity to gain hands-on exposure to a high-quality European hotel portfolio within a globally recognised platform.

For more information or to apply, please contact Mara at mm@madisonmayfair.com or call on +44 208 600 1169

VP Asset Management – London

Posted on by Katherine Wyles

Our client is seeking an experienced hospitality professional to join its UK team as Vice President, Asset Management. With over €3bn of European hotel real estate under management, our client partners with leading institutional investors to unlock value across a diverse portfolio of branded and independent hotels.

In this role, you will oversee the performance of a UK and European hotel portfolio, working closely with operating partners to drive ADR, RevPAR, occupancy and profitability. Responsibilities include conducting regular asset reviews, analysing budgets and P&Ls, leading capital investment and repositioning initiatives, preparing asset management strategies, and supporting acquisitions, disposals and joint venture relationships.

The ideal candidate brings 5+ years’ hospitality experience, strong financial and operational expertise, and the ability to influence stakeholders in a dynamic, entrepreneurial yet institutionally focused environment. They should also have a bachelor’s degree in hotel administration or related field. Advanced analytical, financial and communication, and coordination skills are critical to the role. The individual will be fluent in both written and spoke English language with an additional European language with a strong preference for French.

Candidates should have the legal right to work in the UK.

For more information or to apply, please contact Guy Lean at mm@madisonmayfair.com or call on +44 208 600 1180

General Manager – Heidelberg

Posted on by Katherine Wyles

We are seeking an experienced and commercially driven General Manager to lead a flagship hotel located in the heart of one of Germany’s most iconic and international cities.

Refurbished and relaunched in 2023, the hotel features a strong mix of corporate, conference, leisure and F&B business, including an established restaurant, bar, gym and seven meeting rooms. Reporting to the Director of Operations Germany, you will lead a full Head of Department team and be fully accountable for the hotel’s commercial performance, service culture and long-term success.

The role

  • Overall leadership and strategic direction of the hotel
  • Driving revenue, profitability and cost control across all departments
  • Strong focus on sales, revenue management and F&B performance
  • Ensuring brand standards, guest satisfaction and quality metrics
  • Developing, coaching and inspiring a high-performing leadership team

About you

  • Proven General Manager experience in a similar-sized, internationally branded hotel
  • Strong commercial, sales and revenue background with solid F&B expertise
  • Strategic, hands-on leader with excellent people and stakeholder management skills
  • Fluent in German and English

This is an outstanding opportunity to lead a landmark hotel in a highly desirable destination within a global hospitality group.

For more information or to apply, please contact Guy at mm@madisonmayfair.com or call on +44 20 8600 1180

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