Category: Vacancies

General Manager – Colombia

Posted on by Katherine Wyles

We’re looking for an ambitious, energetic, and visionary General Manager to lead the launch and ongoing operations of a new and innovative boutique hotel located in the vibrant city of Medellin, Colombia. This is a rare opportunity to build something from the ground up – not just a hotel, but a hospitality brand

As General Manager , you’ll run the hotel like your own business, shaping the guest experience, team culture, and long-term success of the operation. If you’re a hospitality leader with an entrepreneurial spirit, this is your moment.

Key Responsibilities:

  • Operational Leadership: Manage all hotel functions with a focus on exceptional service, smooth operations, and team synergy
  • Strategic Development: Help establish the hotel operator company from scratch – set up systems, processes, and a scalable model for future growth
  • Sales & Marketing: Drive occupancy and revenue with creative marketing strategies and direct sales initiatives. Build and protect the brand
  • Team Management: Recruit, develop, and inspire a team of hospitality professionals to deliver excellence every day
  • Financial Oversight: Collaborate with the finance team to manage budgets, optimize costs, and ensure profitability
  • Guest Experience: Make every guest feel like a VIP. Prioritize personalized service and uphold high standards at every touchpoint

What We’re Looking For:

  • 5+ years in a senior hotel leadership role
  • Strong operational and financial acumen
  • Proven success in team building and guest satisfaction
  • Entrepreneurial mindset – you’re not just a manager, you’re a builder
  • Fluent in English and Spanish
  • Passionate about hospitality, innovation, and delivering exceptional guest experiences

For more information or to apply, please contact Andrea at mm@madisonmayfair.com or call on +44 208 600 1161

Director of Revenue – South of France

Posted on by Katherine Wyles

Situated in the beautiful resort of Nice, our client has a vacancy for a Director of Revenue to join their commercial leadership team to drive the hotel revenue to the next level.

As Director of Revenue, you’ll be at the heart of our client’s business strategy—analysing market trends, city-wide events, and business forecasts to optimize both group and transient demand. You’ll supply critical insights that influence key decisions on pricing, availability, and profitability.

This is a challenging and rewarding role that requires both strategic oversight and hands-on leadership, including direct management of the on-property reservations team.

Key Responsibilities

  • Monitor and manage group and transient business thresholds to improve demand and availability forecasting
  • Provide real-time analysis of short-term decisions and their impact on occupancy, ADR, and room profitability
  • Conduct thorough market and competitive analysis to inform pricing and distribution strategies
  • Evaluate local events and market conditions to capitalize on revenue opportunities
  • Lead and inspire the reservations team, ensuring smooth operations and service excellence.

Candidate Requirements

  • Bachelors or Masters degree in a relevant field or equivalent combination of education and work-related experience
  • Ideally you will have 5+ years progressive work-related experience in financial/strategic planning, revenue management, pricing with proficiencies in multiple disciplines/technologies/processes, preferably in the hotel industry or similar environment
  • Demonstrated knowledge of revenue management principles, effective hotel pricing concepts, yield management optimisation and selling strategies
  • Structured, accurate, analytic and professional in your work
  • Thrive on a dynamic, high-paced environment and can keep your head up even during busy periods
  • Takes responsibility for own tasks
  • Have a proactive, can-do attitude and get work done, also outside office hours
  • Resilient and motivated – Self organised, working well under time constraints while balancing concurrent tasks and priorities
  • Excellent analytical and numeric skills for fast data crunching
  • Highly goal-oriented
  • Excellent team-working skills
  • Ability to work in a high-pressure environment
  • Good listening skills and the ability to anticipate business needs
  • Able to develop relationships with 3rd parties and the hotel teams
  • Capacity to read situations, understand environments and respond accordingly

For more information or to apply, please contact Mara at mm@madisonmayfair.com or call on +44 208 600 1180

Group Director of Sales – Dusseldorf

Posted on by Katherine Wyles

We are seeking a dynamic sales leader with a passion for results and a drive to build something extraordinary from the ground up. The Group Director of Sales will take full ownership of our client’s commercial strategy across a growing portfolio of hotels. This is a rare opportunity to shape and lead the sales vision of a multi-property, internationally-branded hospitality group.

About the Role

Based within one of client’s flagship hotels in Düsseldorf, this role will focus on driving and overseeing all sales activities across the portfolio. Your mission: to develop and execute a results-driven commercial strategy that not only meets but exceeds revenue targets, while optimising every commercial touchpoint along the way.

The successful  candidate will work in close collaboration with the Director of Operations, the hotel GMs, Property Sales Teams and the corporate Head Office team in London, to ensure local, area, and corporate strategies are fully synchronized and aligned.

This role is ideal for a self-starter who thrives in a fast-paced environment, embraces autonomy, and brings an entrepreneurial approach to leadership and sales strategy.

Key Responsibilities

  • Build, lead, and inspire a high-performing sales team across multiple locatations
  • Develop and implement a comprehensive commercial strategy for all properties
  • Drive revenue growth across MICE, Transient, and Corporate segments
  • Establish sales standards and streamline commercial processes across the portfolio
  • Collaborate with hotel and corporate stakeholders to ensure seamless alignment of local and global sales efforts
  • Analyse key business indicators, market trends, and competitive performance to inform strategic decisions
  • Represent the sales function to internal and external stakeholders with clarity and confidence

Candidate Requirements

  • Proven success as a senior commercial leader within a multi-property, international hotel group
  • Fluent in English and German
  • Deep understanding of local and international hospitality markets
  • Strong client relationship management and account development skills
  • Demonstrated ability to lead, motivate, and develop high-performing sales teams
  • Expertise in MICE, Transient, and Corporate market segments
  • Excellent strategic thinking, communication, and reporting skills
  • Hands-on, proactive, and decisive with a positive, can-do attitude
  • Comfortable operating in a fast-moving, competitive market
  • Degree-level qualification in a hospitality-related discipline is preferred

Candidates must be eligible to work within the EU.

For more information or to apply, please contact Mara at mm@madisonmayfair.com or call on +44 20 8600 1169

General Manager – France

Posted on by Katherine Wyles

Are you an experienced Hotel General Manager with a proven track record in leading significant hospitality operations? We are seeking a dynamic and visionary leader to take the helm of a premier branded hotel in one of France’s major cities.

About the Role:

As General Manager, you will oversee the strategic and operational management of a high-profile property with state-of-the-art MICE facilities, including at least 3,000 sqm of meeting space. You will drive commercial success, deliver exceptional guest experiences, and lead a high-performing team in a major European gateway city.

Key Responsibilities:

✔ Lead and inspire a team to achieve operational excellence and financial targets.
✔ Oversee large-scale MICE operations, ensuring seamless execution of conferences and events.
✔ Drive revenue growth through strategic sales, marketing, and brand positioning.
✔ Maintain top-tier guest satisfaction and service standards in a competitive market.
✔ Ensure operational efficiency and compliance with brand standards.

Key Requirements:

🔹 Proven experience as a General Manager in a significant hotel with extensive conference and event facilities.
🔹 A background in a major European gateway city with exposure to international markets.
🔹 Strong commercial acumen with experience in driving revenue and profitability.
🔹 Expertise in managing large-scale MICE operations.
🔹 Exceptional leadership, communication, and stakeholder management skills.

Candidates must be eligible to work in the EU.

For more information or to apply, please contact Mara at mm@madisonmayfair.com or call on +44 20 8600 1169

General Manager – Dusseldorf

Posted on by Katherine Wyles

We are seeking an experienced, highly commercial General Manager to lead the continued success of the hotel, following a large investment refurbishing the property.

Based in Dusseldorf, this is a senior leadership role and offers a fantastic opportunity to be responsible for the dynamic operations of the hotel by ensuring the hotel team is fully trained to the expected elevated level in order to drive the hotel revenue and in turn increase profitability.

Candidate Requirements

  • A highly commercially driven General Manager who is experienced in building relationships with key corporate Clients
  • Degree or equivalent qualification, ideally in a hospitality discipline
  • Seasoned and experienced GM with the maturity to manage the complexity of the dynamic product offering
  • Exceptional networking skills to be seen as a true leader in the city and build genuine relationships on a regular basis
  • Fluent in German and English

Highly desired

  • Experience of a major hotel brand
  • Direct “in the thick of it” operation management style
  • A strong mature leadership profile with the human touch.
  • A balanced, experienced GM with internationally branded hotels who has knowledge of both rooms and food & beverage

For more information or to apply, please contact Guy at mm@madisonmayfair.com or call on +44 20 8600 1180

Director of Operations – Barcelona

Posted on by Katherine Wyles

We are seeking an experienced Director of Operations to join the team at an internationally branded hotel in the vibrant city of Barcelona.

The main purpose of the role will be to assist the hotel General Manager in the administration of the hotel by directing staff efforts toward customer satisfaction, team member productivity and hotel profitability.

Primary focuses are service quality, operational efficiency, brand standards and guest satisfaction. This is an opportunity to join an entrepreneurial company that is known for its successes throughout Europe and to be part of driving the continued strive for exceptional service and increasing profitability.

Key Skills:

  • High School graduate or equivalent required. Four-year college degree preferred
  • Minimum ten years hotel experience required including seven years of supervisory experience
  • Must have previously held an Executive Committee position
  • Considerable knowledge in all areas of hotel management
  • Significant experience and knowledge of Food and Beverage
  • Managerial skills and decision making
  • Ability to meet deadlines, negotiate contracts of vendors, initiate, complete and finish tasks and projects
  • Good analytical, numerical and planning skills
  • Fluent Spanish and English, both written and spoken

For more information or to apply, please contact Mara at mm@madisonmayfair.com or call on +44 208 600 1169

Commercial Director – The Netherlands

Posted on by Katherine Wyles

We are seeking a Commercial Director who is a strategic thinker with a passion for driving revenue growth and maximizing profitability.

Reporting directly to the Operations Director, this role will be primarily be focused on providing Commercial Strategic direction, oversight and leadership for the development, implementation and review of revenue strategies for a portfolio of hotels based in The Netherlands.

Candidate Requirements

  • Must be proficient in writing, speaking and negotiating in English and local language
  • Requires good communication skills, both verbal and written
  • Extensive knowledge of revenue management
  • Foreign language skills – Dutch is preferred
  • Knowledge of hotel and competitive market
  • Ability to analyse data
  • Ability to priorities tasks & to manage workload using own initiative
  • Previous experience in hotel, travel & tourism, service sector preferred
  • Previous experience within Franchise environment is considered an advantage
  • Significant experience with all aspects of pricing, demand analysis, yield management, business mix optimization, selling strategies, distribution and intermediary strategy and tactics to maximize total revenue
  • A Bachelor’s degree /equivalent in Hotel Management, Business Administration
  • Good executive presence and personal presentation Financial/analytical skills
  • Strong communication and consultation skills
  • A structured and methodological approach to problem solving

For more information or to apply, please contact Mara at mm@madisonmayfair.com or call on +44 20 8600 1169

Director of Sales – Heidelberg

Posted on by Katherine Wyles

We are seeking on behalf of our client, a Director of Sales to join the team at a 4 star hotel, which is located in the German city of Heidelberg.

Situated minutes from the riverfront, multiple transit stops, and Heidelberg’s main attractions, the hotel which was renovated and rebranded in 2023, continues to be an integral part of this historic city with its famous castle, university and international hospital.

Summary:
The Director of Sales will responsible for leading the development and execution of strategic Sales plans and initiatives that maximize profitability for the hotel in order to achieve budget, revenue and market share targets.

A full job description will be shared upon application.

Candidate Requirements:

  • Ability to perform critical analysis
  • Ability to manage extensive amounts of information and provide constructive feedback/direction
  • Extensive knowledge of marketing, negotiating and sales procedures associated with the hotel industry
  • Excellent written skills sufficient to produce sales and marketing communications
  • Fluency in German
  • Excellent spoken and presentation skills
  • Ability to work effectively both independently and as a team
  • Ability to delegate, manage and organize complex projects and establishes priorities consistent with department/hotel objectives
  • Ability to effectively deal with department heads, customers and team members, some of whom will require high levels of patience, tact and diplomacy
  • Ability to manage multiple projects, meet and work effectively under time and resource constraints

For more information or to apply, please contact Mara at mm@madisonmayfair.com or call on +44 20 600 1169

General Manager – Sardinia

Posted on by Katherine Wyles

We are seeking a highly experienced hotel resort General Manager with international hotel brand experience, to manage a world-class resort based in Southern Sardinia.

The successful individual should be a hands on financial leader who understands the balance of guest service and satisfaction coming from a franchise or independent resort.

Candidate Requirements

  • A strong understanding of commercial functions, sales & marketing and revenue
  • Native or fluent in Italian and English (written and spoken)
  • Proven leadership skills including the ability to manage, develop and motivate a team to achieve their objectives
  • Knowledge of multiple geographic hotel markets
  • Strong facilitator and driver of engagement within the hotel teams
  • A positive and motivated hands-on approach to communication within the business
  • Strong business administration experience
  • Entrepreneurial, proactive, independent and decisive
  • Must be EU Citizen or in possession of Italian work visa.

Highly desirable skills and qualification

  • Knowledge of international brands
  • Degree qualification
  • Previous experience working in Sardinia
  • Excellent presentation skills

For more information or to apply, please contact Mara at mm@madisonmayfair.com or call on +44 20 8600 1169

 

Hospitality Recruitment Researcher – London

Posted on by Katherine Wyles

Do you have excellent people skills, along with experience working in hotels? Have you considered a career in recruitment?

Madison Mayfair is a boutique hospitality recruitment company, recruiting at senior levels within international hospitality – across operational and commercial disciplines, covering roles throughout EMEA and the UK.

The role of Recruitment Researcher  will be responsible for managing the recruitment process for our key clients – from sourcing candidates, interviewing and managing the process towards each job offer!

We are seeking candidates who are proactive critical thinkers, with the capacity to complete detailed research. Attention to detail is important, as is being able to manage multiple projects.

In return, we offer a strong base salary along with realistic commission and bonus payments – based on both individual and company performance.

Our offices are very close to Victoria station, with on-site cafe, gym and co-working areas .

If you would like to discuss this role, please share your CV with maracattaneo@madisonmayfair.com and we’d be pleased to have an initial conversation.

Candidates should be legally able to work in the UK.

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