Director of Sales, Central Italy

Our client is one of the largest resort operators in Italy with a portfolio of hotels spread across the main Italian tourist coastal destinations, including Sardinia, Sicily, Apulia, Abruzzo, Piedmont and Calabria.

They now have an excellent opportunity for a Director of Sales who will be instrumental in implementing a new sales team. This new role has been created following the retirement of the current commercial director.  The role will report to the current Director of Sales and Marketing who is a detail orientated leader. The company culture is to provide clear parameters and give  freedom to run with key milestones and KPI’s to achieve.

The Position

  • The Director of Sales will launch into Europe including UK, Germany focusing on MISC and transient business through a network of sales representatives across the region
  • Responsible for boosting sales into the North of Italy as well as the new markets in Europe
  • Supervise the reservations department, train the head of reservations, coaching on IT and sales approach. The OTA’s are managed by the Director of Revenue.
  • Meet the clients and travel companies to discover additional revenue

Candidate Requirements

  • The successful candidate will have excellent knowledge of the Italian resorts market and will know which doors to knock on with tour companies and agents
  • Must have background experience of 4 – 5 star resorts in Italy
  • Ability to implement new sales strategies with a strong knowledge of the Italian and European markets
  • An open, transparent leader who is a true sales warrior. Someone who doesn’t always take the easy route

Although the position is based in central Italy, the role can be remote 1-2 days per week, the company culture is  focused on results not formality.

For more information or to apply, please contact Mara at or call on +44 20 8600 1169

Resort Managing Director, Southern UK – Position Filled

This job opening has now been filled. Please check our latest job opportunities here

Our client is the is one of the largest private property companies in Europe and an expert and highly active hotel investor with a worldwide investment and development programme.

They now have a vacancy at one of their resort properties for a Managing Director who will be charged with formulating and driving the strategy and operations of the Hotel Leisure Facilities, Accommodation, Elite Sport, and Meeting & Events space to ensure sustainable financial growth, guest and member satisfaction and elevated levels of team engagement.

Key objectives of the role include:

  • To ensure business targets for membership, revenue, occupancy, and profit achieve or exceed budget and effectively manage the cost elements of the income statement
  • Accountable for appropriate governance and compliance with legal requirements and achieving optimum audit scores in all H&S, food hygiene and licensing audits
  • Adheres to national and local business laws and regulations, company policies and requirements including PCI compliance and GDPR
  • Develop the business case for any Capex and project manage delivery of the works agreed to time and budget
  • To provide clear leadership and maintain a shared vision of success for the commercial, operational, and business support functions.
  • Create a cohesive and high-performance management team that continuously strives for positive performance results and improvements, and is adept at crisis management
  • Monitoring guest and member feedback and holding the management team accountable for meeting the needs of customers and delivering high quality service in addition to addressing any service failures that arise
  • Ensuring operational departments are running efficiently and effectively with a focus on optimising revenue, effective cost control, achieving customer satisfaction and the delivery of high operational standards.

Key Skills & Qualifications

  • History of building high performance teams
  • Seasoned leadership professional from the membership and hotel market
  • History of building strong team engagement
  • The ability to balance costs within a seasonal work force
  • Proven experience of driving financial/commercial performance across complex leisure products
  • In-depth hotel sector experience, with an Operational, Finance or Commercial background
  • P&L responsibility for a resort/hotel
  • Proven history setting and reviewing KPI’s, understanding budgets and forecasts and ability to challenge performance results
  • Financially astute with strong analytical skills
  • Experience with major Capex projects, feasibilities, control, review, and monitoring

Highly desirable skills and qualifications

  • A proven history in delivering outstanding results as a Managing Director (or very experienced GM)
  • A hospitality-related degree or diploma, such as restaurant and hotel management
  • Managed complex settings outside towns and cities
  • Experience working for a major hotel group/ Owner

For more information or to apply, please contact Guy at or call on +44 20 8600 1180

General Manager, Italian Resort – Position Filled

This job opening has now been filled. Please check our latest job opportunities here

This is a fantastic opportunity for a strong leader to become General Manager of a well-known resort in Italy.

The ideal candidate should have experience leading a team and managing the daily operation of a large resort. It is a truly unique opportunity to be part of a very exciting project and joining a company which is renowned for its successes worldwide.  Candidates should be fluent in both English and Italian.


  • A highly experienced General Manager with minimum 5 years’ experience as General Manager
  • Resort operations experience
  • International brand experience
  • Experience working in properties with large F&B and MICE facilities
  • Fluent English and Italian speaker
  • Strong knowledge of the Italian market
  • A strong understanding of commercial functions, sales and marketing, revenue


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