Director of Operations – Barcelona
We are seeking an experienced Director of Operations to join the team at an internationally branded hotel in the vibrant city of Barcelona.
The main purpose of the role will be to assist the hotel General Manager in the administration of the hotel by directing staff efforts toward customer satisfaction, team member productivity and hotel profitability.
Primary focuses are service quality, operational efficiency, brand standards and guest satisfaction. This is an opportunity to join an entrepreneurial company that is known for its successes throughout Europe and to be part of driving the continued strive for exceptional service and increasing profitability.
Key Skills:
- High School graduate or equivalent required. Four-year college degree preferred
- Minimum ten years hotel experience required including seven years of supervisory experience
- Must have previously held an Executive Committee position
- Considerable knowledge in all areas of hotel management
- Significant experience and knowledge of Food and Beverage
- Managerial skills and decision making
- Ability to meet deadlines, negotiate contracts of vendors, initiate, complete and finish tasks and projects
- Good analytical, numerical and planning skills
- Fluent Spanish and English, both written and spoken
For more information or to apply, please contact Mara at mm@madisonmayfair.com or call on +44 208 600 1169