General Manager – City of London

September 27, 2024 Author: Katherine Wyles

We have a fantastic opportunity for a strong leader to be General Manager of a high performing  aparthotel situated in a vibrant and creative area in the City of London.

Our client is seeking a well-rounded, entrepreneurial individual to drive the commercial outcomes and strategic agenda of this well-known independently branded, lifestyle property. This is an exciting and challenging opportunity for a passionate General Manager who has the skill set and experience to drive the business forward and effectively lead an energetic and standards-driven team. The successful candidate will have strong business and commercial acumen with a genuine passion for exemplary service. This individual will thrive working autonomously.

Essential skills and qualifications

  • An experienced General Manager with lifestyle and on-trend hotels
  • A team-focused business leader who is able to support, guide, lead, coach and develop the team whilst continuously raising-the-bar
  • A GM with both rooms and F&B experience. Ability to drive the Maximum amount of profit out of the available spaces over both a ground floor and Mezzanine floor
  • Proven record of recruiting hiring and retaining talent (to a team of 30-45 employees)
  • P&L responsibility
  • Current or earlier experience working in branded or soft branded properties
  • Fluent in English
  • Proven record setting and reviewing KPI’s, budgets and forecasts and ability to challenge performance
  • Strong leader able to deliver agreed strategy and improvements across the business
  • Initiative-taker, capable of handling multi-faceted projects whilst working under pressure
  • Experience with Capex projects

Highly desirable skills and qualifications

  • Previous career experience working within an aparthotel and a commercial mindset
  • Earlier career experience working in a city-centre location and lifestyle hotels.
  • Knowledge and experience of Mews (PMS), Duetto (RMS) and TravelClick or Synexis (CMS) would be desirable

The salary on offer is commensurate with experience and this represents a great opportunity to join a leading hotel management company that is dedicated to outstanding performance.

For more information or to apply, please contact Mara at mm@madisonmayfair.com or call on +44 20 8600 1169